Ben Pepper

Ben is an Associate Solicitor in the Complex Injury department at Bolt Burdon Kemp.  He joined the firm as a newly qualified solicitor in September 2013.  Since then he has developed considerable knowledge in personal injury matters.

Ben specialises in accident claims, in particular those involving road traffic accidents and accidents at work.  Ben represents both adults and children, all of whom have suffered life-changing injuries.  Ben has a keen interest in acting for those who have sustained multiple orthopaedic injuries and amputations.  He also handles a fatal accident claims.

Since joining Bolt Burdon Kemp, Ben has secured a large number of settlements.  Notable cases include acting for a motorcyclist who was involved in a collision with a van, which pulled out of a side road.  Ben’s client suffered multiple serious injuries, including a brachial plexus injury, which prevented him from pursuing his career as a trader.  Ben obtained regular interim payments for this client as well as a sizeable settlement.

In a complex accident at work claim, Ben represented an employee who fell backwards down a flight of stairs when a banister came away from a wall.  The client landed heavily on his back which exacerbated a pre-existing hip condition.  Ben negotiated a favourable compensation package for the client within 18 months of being instructed.

In addition to his case work, Ben is Bolt Burdon Kemp’s representative on the RoadPeace legal panel.  RoadPeace is a charity that offers emotional and practical support for people bereaved and seriously injured on the UK’s roads.  As well as providing legal assistance on their legal panel, Ben has helped raise thousands of pounds for RoadPeace by taking part in five half marathons and organising a Six Peaks Challenge.

Through RoadPeace, Ben has also contributed to research for the Mayor’s Office for Policing and Crime and the Victim’s Commissioner for London on a review of the Victims Code of Practice and of the support services for victims across London.

Ben provides commentary for the press about topical issues affecting injured claimants.  He has been quoted in The TelegraphThe Independent, The MirrorThe Daily Express, The Times and The Daily Mail.  He has also written articles for the Solicitors JournalThe Carer UK and HR Magazine.  He has also appeared on BBC news commenting on potential changes to the law concerning the labelling of food with allergen information.

Ben is an accredited Senior Litigator with the Association of Personal Injury Lawyers (APIL) and is Coordinator of APIL’s Transport special interest group.

  • Mr. Pepper continued to give the superior service that we had come to expect from your firm. His updates to us on the progress of the claim were timely accurate and courteous.

    Derek Brennan

  • Ben brought the claim to fruition in a diligent, timely and courteous manner. His professional and measured approached allowed me to make the correct decisions based on his expert advise, in which he set out all the legal options in user friendly language. I felt that he really was on my side and accordingly got me the best settlement available.

    Lorna Brennan

  • I developed the long-term pain condition CRPS as a result of an accident and was wary of litigation as the condition is complex and poorly understood. I am very pleased that I went ahead, and that I chose BBK to represent me.  Ben Pepper and Amber Lawler have clear experience in dealing with cases involving CRPS and were fantastic at guiding me through the process.  I was updated regularly and I have really benefitted from seeing the specialists that were involved in the case. CRPS is a condition which requires a careful approach to ensure the most appropriate medical specialists are consulted, something which Ben and Amber worked hard to ensure. My case has recently settled and I am very happy with the outcome; I would have absolutely no hesitation in recommending BBK to others in a similar position.


  • Thank you for the manner in which my case was dealt with and for your guidance and support throughout. Not an especially comfortable process for me but the better for your clarity and professionalism and excellent communication.

    Alan Smith

  • "Having developed numerous health problems following a work place accident and then being unceremoniously dismissed on capability grounds whilst still receiving treatment for my injuries, I contacted Bolt Burden Kemp.  The company had been recommended to me and I was immediately impressed with all the professional advice and help that I received.  My Solicitor, Ben Pepper, and his assistant, Tracy Smith, were always extremely helpful and considerate during this difficult time, both helping me to navigate the process of gathering all the necessary evidence and drafting all the legal paperwork towards developing the strongest case possible.  They helped arrange invaluable appointments with numerous medical professionals, consistently updated me during what can feel like a daunting process and always provided me with conscientious and essential legal advice.  I am extremely grateful for all their help towards seeking financial support for my future treatment and hopeful recovery."

    Mr B. Jones

  • Ben has been outstanding in his approach, communications, advice and options for us. As we live in New Zealand where distance and time differences are obstacles, Ben has kept us up to date throughout our case. His professional attitude and personal approach has been exemplary and we have felt comfortable in our conversations with him. A credit to Bolt Burdon Kemp. We are extremely happy and satisfied with the end results of our claim, and will recommend your company to our friends and colleagues. You are a professional and caring company.

    Judy & Alec Jones

  • "Ben was brilliant, and I found him to be professional, reliable and extremely courteous throughout. He was always easy to get in contact with, and got back to any messages I left very promptly. He seemed to always be on top of everything, and provided updates regularly."

    Emma Williams

  • The service I received was perfect.  Ben was amazing, he was understanding and helpful and kept me fully informed throughout.


  • "Ben was really helpful and explained all the information as many times as I needed. He also went to the extra measure of coming to visit me and go through the information with me... I appreciate all he did to help conclude this case. He is a credit to your company and anyone would be lucky to work with someone that is very professional but also understanding."

    Laura Bartlett

  • I lost my son in the most devastating way in a road traffic accident.  He was 16 years old.  I got in touch with Ben Pepper at Bolt Burton Kemp.  From the first conversation with Ben I felt so comfortable.  He guided me through every step of the civil claim.  I was never left wondering what was going on.  He also offered me support through my grief, listening to my sadness on the phone.  I cannot thank Ben and the whole team at Bolt Burton Kemp enough for their hard work and constant determination to resolve my claim.  Thank you to you all.  I would highly recommend them.  Thank you again.

    Joanne Okeefe

  • I contacted multiple solicitors when searching for someone to represent me.  The professionalism of the BBK team stood out instantly.  They kept this professionalism throughout the whole case, which lasted a number of years.  Special thanks goes to Ben Pepper for managing my case.  He kept me well updated, well advised and was a pleasure to deal with.  I would recommend Ben without hesitation.


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