Ben Pepper

Ben is an Associate Solicitor in the Accident Claims department at Bolt Burdon Kemp.  He joined the firm as a newly qualified solicitor in September 2013.  Since then he has developed considerable expertise in personal injury claims.

Ben specialises in accident claims, in particular those involving road traffic accidents and accidents at work.  Ben represents both adults and children, all of whom have suffered life-changing injuries.  Ben has a keen interest in acting for those who have sustained multiple orthopaedic injuries and amputations.  He also handles fatal accident claims.

Since joining Bolt Burdon Kemp, Ben has secured a large number of settlements.  Notable cases that he has worked on include:

  • Representing a gentleman who was severely injured in a motorcycle accident.  After undergoing in excess of 25 operations in an effort to save his injured leg, Ben’s client and his surgeons made the decision to amputate.  The client went on to make an excellent recovery with the use of prosthetics.  A settlement in excess of £2.5 million was agreed at a meeting with the Defendant’s representatives.
  • Representing a woman who sustained life-changing pelvic and spinal injuries after being run over by a van.  Following numerous operations, Ben’s client was left with permanent mobility issues and continence issues.  After gathering all of the necessary medical evidence, Ben settled this claim for just under £500,000 and the client was very happy with the result.
  • Ben represented an employee of a crane company who was involved in a serious accident at work.  He suffered a crushing injury to his hand, which resulted in the partial amputation of three of his fingers.  Ben achieved a swift settlement of £210,000 for his client, which compensated him for his various losses including his disadvantage on the labour market and future prosthetic costs.
  • Acting for a motorcyclist who was involved in a collision with a van, which pulled out of a side road.  Ben’s client suffered multiple serious injuries, including a brachial plexus injury, which prevented him from pursuing his career as a trader.  Ben obtained regular interim payments for this client as well as a sizeable settlement of £700,000.
  • In a complex accident at work claim, Ben represented an employee who fell backwards down a flight of stairs when a banister came away from a wall.  The client landed heavily on his back, which exacerbated a pre-existing hip condition.  Ben negotiated a favourable settlement of £59,000 for the client within 18 months of being instructed.

In addition to his casework, Ben attends meetings held by the Limbless Association; a charity that provides hands-on support for amputees and their families.  Bolt Burdon Kemp are on the charity’s legal panel.  Ben has helped raise money for them by organising a Six Peaks Challenge which raised thousands of pounds for the charity.

Media Commentary

Professional Memberships

  • Ben brought the claim to fruition in a diligent, timely and courteous manner. His professional and measured approached allowed me to make the correct decisions based on his expert advise, in which he set out all the legal options in user friendly language. I felt that he really was on my side and accordingly got me the best settlement available.

    Lorna Brennan

  • Thank you for the manner in which my case was dealt with and for your guidance and support throughout. Not an especially comfortable process for me but the better for your clarity and professionalism and excellent communication.

    Alan Smith

  • Mr. Pepper continued to give the superior service that we had come to expect from your firm. His updates to us on the progress of the claim were timely accurate and courteous.

    Derek Brennan

  • "Having developed numerous health problems following a work place accident and then being unceremoniously dismissed on capability grounds whilst still receiving treatment for my injuries, I contacted Bolt Burden Kemp.  The company had been recommended to me and I was immediately impressed with all the professional advice and help that I received.  My Solicitor, Ben Pepper, and his assistant, Tracy Smith, were always extremely helpful and considerate during this difficult time, both helping me to navigate the process of gathering all the necessary evidence and drafting all the legal paperwork towards developing the strongest case possible.  They helped arrange invaluable appointments with numerous medical professionals, consistently updated me during what can feel like a daunting process and always provided me with conscientious and essential legal advice.  I am extremely grateful for all their help towards seeking financial support for my future treatment and hopeful recovery."

    Mr B. Jones

  • The service I received was perfect.  Ben was amazing, he was understanding and helpful and kept me fully informed throughout.


  • I developed the long-term pain condition CRPS as a result of an accident and was wary of litigation as the condition is complex and poorly understood. I am very pleased that I went ahead, and that I chose BBK to represent me.  Ben Pepper and Amber Lawler have clear experience in dealing with cases involving CRPS and were fantastic at guiding me through the process.  I was updated regularly and I have really benefitted from seeing the specialists that were involved in the case. CRPS is a condition which requires a careful approach to ensure the most appropriate medical specialists are consulted, something which Ben and Amber worked hard to ensure. My case has recently settled and I am very happy with the outcome; I would have absolutely no hesitation in recommending BBK to others in a similar position.


  • "Ben was brilliant, and I found him to be professional, reliable and extremely courteous throughout. He was always easy to get in contact with, and got back to any messages I left very promptly. He seemed to always be on top of everything, and provided updates regularly."

    Emma Williams

  • "Ben was really helpful and explained all the information as many times as I needed. He also went to the extra measure of coming to visit me and go through the information with me... I appreciate all he did to help conclude this case. He is a credit to your company and anyone would be lucky to work with someone that is very professional but also understanding."

    Laura Bartlett

  • Ben has been outstanding in his approach, communications, advice and options for us. As we live in New Zealand where distance and time differences are obstacles, Ben has kept us up to date throughout our case. His professional attitude and personal approach has been exemplary and we have felt comfortable in our conversations with him. A credit to Bolt Burdon Kemp. We are extremely happy and satisfied with the end results of our claim, and will recommend your company to our friends and colleagues. You are a professional and caring company.

    Judy & Alec Jones

  • We had a different firm before who were rubbish and from the minute you took over everything was looked after and it was no longer a struggle.  Ben was excellent, incredibly helpful and supportive.  He did what he said he would do.  I dealt with him for over 3 years and feel he is part of my family.  Everyone treated us with care, now it is finished I miss all of you.


  • I contacted multiple solicitors when searching for someone to represent me.  The professionalism of the BBK team stood out instantly.  They kept this professionalism throughout the whole case, which lasted a number of years.  Special thanks goes to Ben Pepper for managing my case.  He kept me well updated, well advised and was a pleasure to deal with.  I would recommend Ben without hesitation.


  • I lost my son in the most devastating way in a road traffic accident.  He was 16 years old.  I got in touch with Ben Pepper at Bolt Burton Kemp.  From the first conversation with Ben I felt so comfortable.  He guided me through every step of the civil claim.  I was never left wondering what was going on.  He also offered me support through my grief, listening to my sadness on the phone.  I cannot thank Ben and the whole team at Bolt Burton Kemp enough for their hard work and constant determination to resolve my claim.  Thank you to you all.  I would highly recommend them.  Thank you again.

    Joanne Okeefe

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