Non-Freezing Cold Injury Compensation Claims | Military

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Military Claims

Military Non-freezing Cold Injury Compensation Claims

Non-freezing cold injuries (NCFIs) occur when the body’s temperature falls below normal for a prolonged period, reducing blood flow to the extremities. Learn about making an NCFI claim. 

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Understanding military cold injury claims

Bolt Burdon Kemp has extensive experience of acting for service personnel who have suffered cold injuries, including frost bite and Non-Freezing Cold Injuries (NFCI).

NFCI occur when the body’s core temperature falls below its natural level for a significant length of time. For this reason, exercises or service conducted for long periods outdoors present an obvious danger. But military regulations are clear that cold injuries should not happen to service personnel where proper training and equipment has been provided. They are entirely preventable.

The Ministry of Defence has a duty to protect service personnel from cold injuries. This includes making sure that training and other exercises are carried out safely.

Your Key Contact

Hannah Swarbrick

Partner

Hannah is a Partner in our Military Claims Team, recognised for her expertise in non-freezing cold injury claims and her approach to helping service personnel and veterans secure compensation.

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Symptoms of Non-Freezing Cold Injury (NFCI)

Cold injuries can become serious and irreversible, very rapidly. They need to be identified and treated quickly to avoid long-lasting damage to the body.

NFCIs usually affect the body’s extremities, such as hands and feet. Symptoms can include:

  • Pain
  • Numbness
  • Swelling
  • Discolouration
  • Excessive sweating

If you have suffered a non-freezing cold injury in the military then contact us today. We usually work on a no-win, no-fee basis.

Making a claim for a cold injury

Military regulations make it clear that cold injuries are largely preventable. If unnecessary cold injuries occur, the military has failed in its duty of care.

If you think you have suffered from a cold injury you should make a claim as soon as possible, as strict time limits apply – even for claims through the Armed Forces Compensation Scheme.

If you think you have suffered a cold injury that could have been avoided, contact one of our solicitors, without charge or obligation, to discuss making a claim.

How we have helped our clients

£510,000 settlement for Private of Ghanaian origin 

Our client suffered a life changing NFCI during a training exercise at Otterburn training camp in 2015. Originally from Ghana, he was a Private in an Infantry regiment of the British Army at the time. The injury caused nerve damage to both hands and feet, and painful long-standing symptoms. It led to him being medically discharged after just three years of service. He has now received £510,000 in compensation from the Ministry of Defence, reflecting the impact on his earnings and pension, and helping cover costs of care and assistance, medication and additional heating. 

£575,000 for Lance Corporal after being ‘beasted’ and suffering an NFCI 

Our client was a Lance Corporal in the Army, taking part in a poorly run promotional course in freezing conditions. Contrary to Army regulations, they were physically punished (‘beasted’), for example being made to do press ups in the snow with no provisions to dry their kit. Our client suffered an NFCI to his hands and feet, and he was then medically discharged. We demonstrated that he had suffered a long-term and disabling injury, and had lost a significant Army career, including income, benefits and pension. Despite their denials of the claim, we arranged a meeting with the Ministry of Defence and negotiated a settlement of £575,000, allowing our client and his family to move on with their lives. 

Client Journeys

While on military training exercises, our client was exposed to severe cold. He suffered a severe non-freezing cold injury to his hands and feet and was medically discharged from the Army. The case was challenging for a number of reasons – our client’s injuries were subtle yet debilitating; liability was denied by the Ministry of Defence throughout; our client’s losses were complex and we obtained expert evidence from a variety of experts and specialists. After all this, we were able to negotiate settlement of the claim for over £700,000.

Meet your Military Claims Solicitors

Clients select the firm they feel is right for them, but they stay because of the solicitor. Our people pride themselves on being approachable, empathetic and realistic.

We go beyond legal advice. Whether it’s visiting clients at home to ease the burden or being available at any hour for reassurance and support, we’re here when it matters most.

Gaggan Mawi
Partner – Part of the Military Claims Team
Hannah Swarbrick
Partner – Part of the Military Claims Team
Claire Withey
Senior Associate – Part of the Military Claims Team

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