Do I have a claim?

The first thing we find out when you come to us with a potential spinal injury claim is whether the injury was caused by an accident or if it was due to medical negligence. The way we approach your case will differ based on this. We may also ask: 

• How does the injury impact your life and your family?  
• Have you been left with mobility issues, do you have housing needs, or has it affected your independence? 
• Was your injury worsened due to poor medical treatment? For example, did you end up with pressure sores? 

Did you or your loved one suffer a brain injury? When you contact us with a potential brain injury claim, we’ll ask some questions to help us establish if you have a case. We may ask: 

• Who has been injured – an adult or a child? 
• Was the injury caused by an accident or medical negligence? We need to figure this out as the answer will determine how we approach your case. 
• Has the injury had a serious effect on your life and your family’s life? Has it affected your work, or your ability to do regular tasks?  

It may seem obvious, but the first thing we’ll ask when you approach us with a possible medical negligence claim is whether you have undergone medical treatment, and when. We may also ask: 

• Do you believe something went wrong with the treatment?  Was there a delay in diagnosis or did you get an incorrect diagnosis? 
• Would you have a better prognosis if the mistake wasn’t made?  
• When did you find out or begin to suspect something had gone wrong? 

Have you suffered abuse, either as a child or adult? We know it can be difficult talking about what happened. Led entirely by you, and at a pace you’re comfortable with, our empathetic team will ask some questions to find out if you have a claim: 

• How has the abuse impacted your life? How has your education or career been affected?  
• How does the abuse affect your relationships with family or partners? 
• Was the person who abused you in a position of trust? 
• Should an organisation or person have kept you safe from harm?  

Making a claim against the military can be a powerful way of seeking justice for wrongs done to you. When you approach our team, we’ll ask you some questions to determine if you have a claim. These could include: 

• Are you currently serving in the military, or are you a veteran?  
• Did you suffer a physical injury or a mental health injury? 
• Has the injury had an effect on your career, or future prospects?  

• Have you been medically discharged, were you downgraded, or did you miss a promotion?  

If you or a loved one were involved in an accident, you may be able to make a personal injury claim. Our team can help determine if you have a case by asking some questions to determine the details of your case. This could include: 

• Have you suffered an injury to your physical or mental health?  
• Was someone else responsible for the accident?  

• What impact has it had on your life? How did it affect your career, your family and your finances?  
• When did the accident happen?