Personal Injury Claims | Serious Injury Claim Experts, London Personal Injury Claims | Serious Injury Claim Experts, London

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Personal Injury Claims

  • Over 35 years’ experience in bringing justice to people affected by road traffic accidents
  • Accredited by both the Law Society and Association of Personal Injury Lawyers

Hear how we supported our client Olivia with her personal injury claim

See all of our accreditations

What is a Personal Injury Claim?

A personal injury is typically an accident that is caused by someone else’s negligence. You could be involved in one on the road, in public, or at work. This includes road traffic accidents, serious playground or school accidents involving children; workplace incidents like falls from height; accidents in public places such as slips or trips; or cases where an accident has resulted in the death of a loved one.

Your Key Contact

Joshua Hughes

Head of Complex Injury

Joshua is a Partner and Head of our Complex Injury team, specialising in serious personal injury and medical negligence claims, including amputations, fatalities and high‑value cross‑border cases.

Visit Joshua's profile

Different types of serious personal injury claims

Alongside road traffic accidents, accidents at work and accidents in public places, we also advise on claims involving:

  • Children’s accident claims: Claims brought on behalf of a child injured due to negligence, whether in public, at school, or elsewhere.
  • Amputation injury claims: Serious injury claims involving traumatic limb loss or amputation following an accident or negligent treatment.
  • Animal injury claims: Injuries caused by animals, including dog bites and incidents involving animals not properly controlled.
  • Autonomous tech claims: Injuries involving emerging technology, such as autonomous vehicles, robotic systems, or AI-related failures.
  • Fatal accident claims: Claims brought by families after a death caused by negligence, including support with dependency and bereavement losses.
  • Industrial disease claims: Illness caused by workplace exposure or conditions, often developing over time rather than from one incident.
  • International injury claims: Claims arising from accidents abroad, including help navigating jurisdiction, evidence, and cross-border issues.
  • Orthopaedic injury claims: Bone, joint, ligament, and soft tissue injury claims, from fractures through to life-changing mobility issues.
  • Defective product injuries: Claims where a faulty or unsafe product causes injury, property damage, or wider losses.
  • Sporting accidents: Injuries that go beyond the normal risks of sport, for example negligent play, poor officiating, unsafe facilities, or weak event planning.
  • Environmental claims: Illness or injury caused by contamination or pollutants, such as contaminated water, fumes, chemical spillages, or poor waste disposal

Why choose Bolt Burdon Kemp?

Personal injury specialists

Our team of expert accident specialists have over 35 years’ experience in achieving outstanding results for our clients. We also have access to some of the best medical experts to help support your case.

The rehabilitation & support you need

We work with partner organisations to ensure our clients get access to the best rehabilitation and support services. Doing so means your recovery can start as soon as possible after injury.

No Win, No Fee

Our solicitors can help many accident victims on a ‘no win, no fee’ basis. If we can help you on that basis too, it means you will not pay anything if your claim is unsuccessful. You can learn more in our legal fees guide.

Highly recommended

We are accredited by both the Law Society and Association of Personal Injury Lawyers (APIL). Leading UK charities such as HeadwayLimbless Association, and the Spinal Injuries Association endorse and recommend us too.

Both the independent Chambers and Partners and Legal 500 guides note our work in personal injury claims. The Legal 500 also recognises how our “sub-division of specialisms allows team members an increased focus on their own area of expertise”.

Personal, bespoke service

We can visit you at home or at hospital for a no obligation chat about your personal injury accident claim. You can also contact us by email, phone, or text – and at a time that is best for you.

Meet your Personal Injury Claims Solicitors

Clients select the firm they feel is right for them, but they stay because of the solicitor. Our people pride themselves on being approachable, empathetic and realistic.

We go beyond legal advice. Whether it’s visiting clients at home to ease the burden or being available at any hour for reassurance and support, we’re here when it matters most.

Josh Hughes
Head of Complex Injury
Olivia Powling
Solicitor – Part of the Personal Injury Claims Team
Michael Doyle
Solicitor – Part of the Medical Negligence Team

How to claim for Personal Injury

When you contact us about a potential personal injury claim, we’ll start by asking a few key questions to understand your situation. This helps us assess whether you may have a valid legal case. Below, we outline the steps we take when pursuing a personal injury claim.

  • Get in touch

  • Funding options

  • Letter of claim

  • Rehabilitation

  • Obtaining records

  • Expert opinion

How long does it take?

We understand that no one wants to face a lengthy, complicated legal process. We can’t guarantee how long your personal injury claim will take, as every case depends on individual circumstances. We can however assure you that we will do everything we can to settle your claims as quickly as possible. Reach out to one of our personal injury solicitors today to find out how we can support you.

Client Journeys

Our client was involved in a serious traffic collision. She suffered several life-threatening injuries including fractures to her forearm, femur, sternum, ribs and foot, multiple lacerations including to her face, soft tissue injuries to her spine and post-traumatic amnesia. As a result of her physical and psychological symptoms and loss of earnings, we were able to settle our clients’ claim for £750,000.

Kind words from our clients

FAQs

Our Insights

Charlotte Dowson writes for Farmers Guardian, 2 May 2026

By Charlotte Dowson
Can social media affect your personal injury claim?

Social media has become a part of everyday life with many of us regularly sharing photographs, status updates and important moments with friends and family…

By Olivia Powling
Our client’s story - how we supported after a serious fall at work

Our client suffered a life‑changing workplace accident as a steeplejack on the Battersea Power Station regeneration project. While installing stainless steel flues inside one of…

Building safer sites: Why construction safety standards must improve

In this week’s episode of the BBK Free Speech Podcast, Lucy Wakeley, Senior Public Affairs Executive, sits down with Charlotte Dowson, an Associate in our Personal Injury team, to…

By Charlotte Dowson
BBK’s Manifesto for Injured People: Progress and priorities

In this episode of the BBK Free Speech Podcast, Adele Baxby Meehan, Head of PR and Communications, is joined by Managing Partner Jonathan Wheeler and Lucy Wakeley, Senior Policy…

By Adele Baxby Meehan
Worried about claiming after a workplace accident? Read this first

About 600,000 people sustained a non-fatal injury at work in the UK last year, according to the Health and Safety Executive – a statistic that…

By Olivia Powling
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