COVID-19 – A message to all our clients
At Bolt Burdon Kemp, we are completely committed to doing our best to help reduce the spread of Coronavirus and to this end we are closely following and monitoring Government advice. Please be re-assured that although we all may be experiencing many changes in our day to day lives currently and in the months ahead, we will continue to progress your case and support you as best we can.
We remain passionate about achieving life-changing results for our clients, providing excellent client care and ensuring you receive the support you need. Current advice (as of 10 May 2020) is that everyone should work from home and continue to avoid any non-essential contact with others, where possible. We are very well placed to do this. Since we first introduced our flexible working policy back in 2003, our solicitors have been able to work both from home and remotely. All members of staff are equipped with laptops and iPhones and are supported by an IT team which is second to none.
Since we took the step of closing our office in order to protect our staff and play our part in limiting the spread of the virus, all post has been redirected to a designated address where it can be accessed, and most communications continue to come to us by email so are unaffected.
Our strategy of working in teams continues to ensure there is always someone for you to talk to and to continue to progress your case, in the event that any member of your legal team falls ill.
We are seeing more and more, through the small changes introduced since lockdown began, how our methods of working are now the norm. We continue to progress our clients’ cases whilst observing Government advice and ensuring both you, your loved ones and our people are kept safe. In the absence of face to face meetings, visits and conferences, our people have been picking up the telephone more and have been using Facetime, Skype and video-conferencing effectively, our platform of choice now being Zoom. Indeed, we are delighted to report that since the outbreak, a number of cases in the firm have settled at joint settlement meetings conducted by our solicitors remotely. We are determined more than ever that the wheels of justice will keep on turning.
If you need any special help with anything or if you are particularly concerned about the impact of recent events on your case, do please get in touch. We are here to help.
Take good care,
Jonathan Wheeler is our Managing Partner. For any clients or third parties who need assistance during these exceptional times, please do not hesitate to contact Jonathan on 020 7288 4837 or email him at email@example.com. All our solicitors can still be contacted in the usual way.