Could a culture of bullying, harassment and discrimination in the Armed Forces be contributing to the retention and recruitment crisis? | Bolt Burdon Kemp Could a culture of bullying, harassment and discrimination in the Armed Forces be contributing to the retention and recruitment crisis? | Bolt Burdon Kemp

Find your Lawyer

Free call back
Contact us
Round the clock support
Won't shy away from difficult cases
Committed to swiftly progressing claims

Could a culture of bullying, harassment and discrimination in the Armed Forces be contributing to the retention and recruitment crisis?

In the midst of a retention and recruitment crisis with nine of the 16 infantry regiments at 20% or more below their “workforce capacity”, it is no secret that the Ministry of Defence is doing all that it can to recruit diverse personnel, and indeed women into the Armed Forces.

The Ministry of Defence prides itself on having equal opportunities and providing equal pay for men and women; just last year it was announced that all British Armed Forces roles would be open to women for the first time.  In a bid to target young women, the 2019 advertising campaign based on the Your Country Needs You First World War poster features “millennial” women being celebrated for their self-belief.

So why is there a retention crisis?

Whilst the top factor cited for influencing people to leave the services is the “impact of service life on family and personal life”, could a culture of bullying, harassment and discrimination be having an impact on retention?

Female service personnel make up just 11% of the British Armed Forces but disproportionately make up 23% of service complaints.  Astonishingly in a recent government report it was noted that 43% of those complaints relate to bullying, harassment and discrimination.

The Ministry of Defence is clearly pushing to recruit a diverse workforce, however unfortunately it seems the day-to-day culture hasn’t quite caught up with the times.  An internal review into inappropriate behaviour revealed that there are “unacceptable” levels of inappropriate behaviour with a “pack mentality of white middle aged men, especially in positions of influence whose behaviours are shaped by the Armed Forces of 20 years ago.”  This needs to change in order to nurture and retain young, diverse and talented recruits.

This sends the wrong message about valuing BAME and female personnel, with a potentially negative impact on their retention and future recruitment”.

Though BAME and female service personnel are overrepresented within the service complaints system, the issue is not limited to those particular groups.  The Armed Forces Continuous Attitude Survey (AFCAS) 2019 reported that just over one in ten personnel had been subject to bullying, harassment or discrimination in the last 12 months.  Figures like this would be unthinkable in the modern civilian world and would not be tolerated.

We act on behalf of both servicemen and women who have experienced bullying, harassment and discrimination and feel that they have been forced to leave as a result.  The law protects service personnel from harassment and a claim could be made under the Protection from Harassment Act.  It protects people from anyone who:

  • Knows or ought to know that their behaviour amounts to harassment
  • Behaves in an oppressive or unacceptable way
  • Harasses the victim on at least two occasions
  • Causes distress through this behaviour

Inappropriate behaviour, bullying, harassment and discrimination should never be acceptable.  Everyone should feel comfortable and at the very least safe at work.  The standard in the Armed Forces should be no different; surely this is an essential ingredient to positive retention figures.

Charlotte Jose is a paralegal in Bolt Burdon Kemp’s Military Claims Team.  If you feel you may have a claim or are enquiring on behalf of a loved one, contact Charlotte free of charge and in confidence on 020 7288 4853 or at  Alternatively, complete this form and one of the solicitors in the Military team will contact you.  Find out more about the Military Claims team.

Charlotte's Recent Posts

Spinal Injury
Horse riding accidents on the road – when a peaceful hack turns into a horrible…

Horses are wonderful but complex animals and hacking on the road can be unpredictable, causing even the most bomb-proof of horses to nap, buck, kick,…

By Charlotte Jose
Spinal Injury
Electric vehicles: silence is not golden

As a keen road runner, I have lost count of the amount of times I have found myself surprised by the presence of an electric…

By Charlotte Jose
Military Claims
Military Fatal Accidents: The initial stages of investigation

This is the first in a series of blogs about fatal accidents by the military team at Bolt Burdon Kemp.  We are highly experienced in…

By Charlotte Jose

Some of Our Accreditations

See more of our accreditations

We’re here to help you.

Want to talk to one of our experienced lawyers? We can call when it suits you for a no-obligation, strictly confidential chat.

Your browser is out of date. Please update your browser.

This site (and many others) provides a limited experience on unsupported browsers and not all functionality will work correctly or look its best.