Testimonials

We believe that our clients are as critical to our success as we are to theirs. Given the nature of our work we believe the BBK client-solicitor relationship is much more than a business partnership. It’s a shared journey and often a very personal experience.


Just ask our existing clients…

  • “Ben was really helpful and explained all the information as many times as I needed. He also went to the extra measure of coming to visit me and go through the information with me. In my circumstances and how many years my claim took to settle I needed constant support to keep the case going strong. I appreciate all he did to help conclude this case. He is a credit to your company and anyone would be lucky to work with someone that is very professional but also understanding.”

    Laura Bartlett

  • “Thank you for everything, all your help, understanding and respecting my wishes through my case, one of which was to complete the case as soon as possible. You were always easy to talk to and so polite. You were always very honest and very clear about everything, which give me confidence and trust in you. I can’t describe in words how thankful [we] are and will never forget all the hard work you have done for us.”

    Ms E

    “Cheers David for fighting my corner, in the biggest battle of my life.
    When society let me down, you stood your ground.
    I respect you and Jonathan too.
    Thank you so much from the bottom of my heart.
    Wounds are slowly healing, just having stood up and been recognised gave me a sense of the justice I craved.”

    Child Abuse client

    “I would like to say how professional Siobhán has been throughout this case. Siobhán has also handled everything with me in a caring & sympathetic way and has made the whole process much easier for me.”

     

    Child Abuse client

    “We would like to express our sincere thanks to you for all your hard work, kindness and support through this last couple of years of getting me the compensation.”

    Mrs Brown

    “Thank you from the bottom of my heart to you, Ruth and Tom for taking on both of my cases. There will always be a special place in our hearts for you.”

    Mrs Brown

    “Zahra was incredible. She was attentive from start to finish, was always in contact and gave good advice whenever needed. She was brilliant.”

    Child Abuse client

    “Ipek, I would like to thank you for all your hard work in settling this for me; you have been supportive, professional & sensitive throughout & have given me the confidence to pursue justice for what has been a very traumatic & challenging experience & I am so grateful for your efforts.”

    Medical Negligence client

    “Raquel gave me a very individual service, I never felt like ‘another client’.”

    Stefania Giraldi

    “From the first phone call Rebecca was helpful and made me feel at ease.  The whole process was made a lot easier and Rebecca really put my mind at rest.  Every phone call I have made or email she really has gone over what has been expected of her, explaining the terminology or procedures.  Thank you so much, I can truly move forward in my life, Rebecca sorted everything and I am so grateful.”

    Child Abuse client

    “Hello David,

    I just wanted to write to thank you very much for looking after X so well and being persistent with her case to bring it to a conclusion.

    I think the outcome was very good and she is pleased.

    I went with X to the bank last Friday, at her request, to see an advisor;  she chose and has agreed a very good and sensible plan for when the money reaches her account.

    I reckon things will go well for her.”

    Child Abuse client

    “Dear Rhicha,

    I am writing to thank you for the outstanding work you did for me. Words cannot give my appreciation justice. You were superbly efficient and professional. Your foresight on all matters on my case was truly remarkable. I owe the success and victory of my case to your dedication and perseverance, which you showed throughout the time that you were handling my case. I also want to express my gratitude towards Phillipa Tuckman and her team, especially you, for their support throughout the journey. It goes without saying that I will always refer to your firm if the need ever arises that I shall need any legal assistance again. Once again my heartfelt thanks and appreciation to you all. God Bless you.”

    Ex Rifleman L

    “Raquel,

    In my opinion you are wonderful, not just because of the outcome of my case but because of how supportive you were to me.

    Best Regards

    Bella x”

    Isabella

    “I should like to thank you for all of the work that you have done on my mother’s behalf in respect of this claim and add that she has expressed her delight in the offer made.”

    Michael Pollak

    “I can wholeheartedly recommend Bolt Burdon Kemp, and particularly solicitor Alex Dabek, if you’re involved in any litigation arising out of a medical matter. When my mother fractured her shoulder after falling over in unfortunate circumstances while in the care of a hospital, I was at my wits end and when she died several weeks later, I really didn’t know who to turn to. Then someone recommended Bolt Burdon Kemp and Alex took over my case. She carefully explained each process in a sympathetic and understanding manner and my fear of becoming embroiled in a complicated legal matter soon subsided. It became a completely painless exercise and when the hospital finally admitted liability, the money I received helped to pay for the funeral and burial expenses. If you’re unsure what to do in similar circumstances, I suggest you contact Bolt Burdon Kemp. I can say, with complete confidence, that they will set your mind at rest and offer the best advice.”

    Barry Cain

    “This letter should be regarded as appreciation of the services rendered by Bolt Burdon Kemp solicitors of Islington, London. In particular, the services provided by Philippa Tuckman and Tracy Smith.

    My case that is still ongoing was referred by the Royal British Legion in 2007. The prompt response and allocation of my solicitor Philippa Tuckman was seamless and timely. Throughout my legal case I have received a highly professional service at all times. Given the nature of my occupation working for the Royal Navy, Philippa and her team have been considerate and extremely understanding. Her knowledge on Her Majesty’s Forces employment and terms of service are beyond reproach.

    Bolt Burdon and Kemp have consistently provided advice in a manner that is understandable, accurate and reliable. Communication has been maintained both electronically, verbal and written. This communication has always been appropriate to my personal understanding of the legal system. This has permitted me to make informed decisions without pressure or uncertainty. I have always felt that my legal team are available to be asked questions on proceedings without feeling out of place.

    I have on two occasions made personal recommendations to work colleagues of Bolt Burdon Kemp services. This I believe is testament to their high degree of service provided to me in my case. I cannot recommend Bolt Burdon Kemp solicitors enough and more especially Philippa Tuckman and Tracy Smith.”

    Anonymous

    Military claims

    “Thank you!! You have a way of putting people at their ease. When people are not too sure of themselves this helps 100%. Keep up the good work.”

    Graham Webb

    “Dear Tracy,

    I would like to say thank you for all your help, kind words and assistance to Cheryl regarding my compensation case. I am very happy with your firm. Bolt Burdon Kemp successfully settled my case. It was a long one, three and a half years but it was worth it.

    Thank you.”

    VH

    “Dearest Cheryl,

    I would like to express my gratitude and appreciation for your hard work and professionalism. Thank you so much for your patience when I had doubts, worries and questions.

    Your optimism, hard work and kind personality made me believe I would win my fight for compensation for my hand injury. I am so happy. I can now get on with my life. You are truly amazing.

    Thank you again.”

    VH

    “Thanks for all of your help, it has been painless and smooth process for which I thank you for your professionalism and your helpful and patient manner.

    Furthermore, I have found that you have represented your organisation in an exemplary manner and as a result I would have no qualms about recommending you or other Bolt Burdon Kemp employees to my own family and friends.

    I look forward to the process being finalised and receiving the cheque and again I have found that you have battled on my behalf to get the highest possible settlement despite my unwillingness to share my potential losses.”

    TB