Testimonials | Bolt Burdon Kemp Testimonials | Bolt Burdon Kemp

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We believe that our clients are as critical to our success as we are to theirs. Given the nature of our work we believe the BBK client-solicitor relationship is much more than a business partnership. It’s a shared journey and often a very personal experience.

Just ask our existing clients…


A weight has been lifted off my shoulders thanks to Charlotte. She was wonderful, helped out in lots of ways, kept me up to date and handled everything really well - I wouldn’t have been able to cope with all the appointments had it not been for her.


Even though English is not my first language, Alex went really far to make sure that I understood everything that was going on. She was friendly, helpful and really cared – she understood my situation and did a good job for me. I couldn’t fault the service!


Hannah was excellent and I was so proud of the job she did for my case. She kept me informed at all times and did the very best job she could to help me and my family. I can’t fault the service.


Rebecca handled my case and everything was superb and the advice was clear. BBK’s service as a whole was really fantastic - everyone was efficient and polite.

Louise Townsend

The whole team were exceptional, particularly Ahmed and Victoria, who provided guidance and support through the lengthy process. I was very impressed by the level of service and commitment shown in dealing with and supporting us with this matter.

Aymen Malik

Olivia was the reason I chose BBK! I had spoken to numerous firms and I was impressed not only by Olivia, but by her manner and knowledge - I felt safe with her. If it had not been for Olivia I would not have gotten as far as I did.

Harrison Savage

Gaggan and Amira were exceptional and I was astounded by the amount of effort put in - I could ring at any time and my queries were always answered. They were transparent and patient with me always. The settlement achieved will set me up for life.

Ashley Bell-Bailey

Hannah and Siobhan were impeccable, they made a great team. Susan was also amazing with the costs and everyone was informative - nothing could have been explained any better to me. I thought the service was phenomenal from everyone. The firm worked really hard on my behalf.

Laura Best

I was taken aback by how much Ahmed understood my situation - I finally felt that I had someone on my side. I was frightened for my future, but Ahmed listened and said he could help, and his team did just that, by supporting me through everything.

Abuse client

The service given to me was five star! At all times, it felt like I was the only client that Jessica had. She was brilliant, held my hand throughout and always made sure I fully understood everything that was going on.


Abbie was amazing – nothing was too much trouble for her. The service from BBK overall exceeded my expectations.


Ben took the time to assure me of what was happening behind the scenes and made sure to keep me always informed. I credit him with all the success of this case and managing my anxiety throughout. He was brilliant and always there if I needed anything explained.


Hannah was excellent – her service and follow up was on point. She kept me informed at all times. I will be recommending BBK to anyone I know, as my expectations were exceeded and the service was really good!


Emma was fantastic, her whole character was amazing throughout. The service at BBK was great and my expectations were exceeded.


Gaggan gave exceptional service, even down to the organisation of physical trips to see BBK or experts. She could not have been more caring and sensitive to my mental health throughout – she was incredible. The service was faultless and I would not hesitate to recommend BBK to anyone.


I thought Rebecca and David were both fantastic, incredibly supportive and always took my anxiety into account. I was treated really well by both of them – Rebecca was amazing and regularly updated me. I couldn’t fault the service, it was brilliant!


Victoria was superb and I cannot speak more highly of her – I have recommended her to some of my colleagues! She gave such a personal touch, communicated regularly and was always available and supportive. My expectations were definitely exceeded and I was delighted at how the process was handled.


Whilst everyone I dealt with was excellent, I would have to describe Charlotte as ‘TopCat’. Despite it being a long and painful process, Charlotte was so patient and understanding at all times. She was amazing and gave 110%. The service was excellent and my expectations were definitely exceeded!


I spoke to Caroline and she was the right fit my case. No matter who I dealt with or spoke to at BBK, they always have had a bubble about them and I liked this very much. Mollie and Caroline were great in pushing my case through and they dealt with everything really well. I was very comfortable with both of them and they were very understanding. My expectations were exceeded!

Chambers and Partners 2024

"They're always on top of the law and really care about clients. They really know their areas and experts. They know their clients too."

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