Testimonials

We believe that our clients are as critical to our success as we are to theirs. Given the nature of our work we believe the BBK client-solicitor relationship is much more than a business partnership. It’s a shared journey and often a very personal experience.


Just ask our existing clients…

  • After receiving the compensation I decided that because the trauma as a child had such a large impact on my life I decided to use the money to change my life again, I left a 30 year career in the printing industry and used the money to go back to college and retrain to become qualified within the financial industry and that’s just what I’ve done.

    With the help and support from your company, in particular Olivia, who was just incredible at every stage, I’ve managed to take my life on a completely different path and I can’t thank you all enough.

    You were all so compassionate and handled my case with respect and consideration and exceeded my expectations on every level.

    Please don’t ever underestimate the difference you can make to people’s lives by doing what you all do, keep support people like myself because you really can help victims put their life back together, and for that, I shall always be eternally grateful.

    Anonymous abuse client

  • My solicitor, Gaggan, was fantastic.  She couldn’t have been more helpful towards me.  My mental health did take a turn for the worse dealing with this case and she recognised this very quickly and even contacted a charity on my behalf to get me help.  Something I will always be extremely grateful for.  With this case being difficult for myself to go through I was dealt with fantastically and courteously.  People showed patience towards me and was extremely helpful at every step.

    Anonymous military client

    During the time we worked with your company everyone we worked with gave us 100% .  I can’t think of anything that could have been done better or differently.  Hannah and Josh were excellent in both attitude and attention.  We couldn’t have asked for more.  I think you exceeded our expectations and on behalf of myself and my family would once again like to thank everyone for all their hard work.

    Anne

    I would say I received first-class help and that Bolt Burdon Kemp did a brilliant job.  Hannah Swarbrick and Ahmed Al-Nahhas deserve special mention for working tirelessly to ensure that my claim was settled and that I was compensated for my injury.  From start to finish those two were always available to assist me with any query that I had, communication was excellent and always on time, they were helpful, they offered me great advice, they were friendly and I felt absolutely supported throughout the whole process.

    Samuel former Lance Corporal, Royal Engineers

    Rebecca was good as gold, she helped me a lot and kept in touch regularly.  5 stars all round.

    JH

    Beth and Susan [Slattery] were amazing.  They were both really sympathetic in their dealings with me which was much appreciated.  I felt that the service was excellent, they kept me informed throughout.

    Mike E

    Hannah, I cannot thank you enough for the services that you have rendered on my behalf.

    Your legal expertise and professionalism went beyond my expectations throughout the course of my case.

    I am very happy we managed to settle the claim to my satisfaction.  Thank you.

    B.A. – Former Private

    Thank you again for all your help Danielle, for your professionalism and guidance, you have been a pillar of support, I don’t know how we could have got through this without you.

    Child Abuse Client

    I am more than happy with the tremendous service your firm has provided to me.  Definitely I will recommend your firm to family and friends.  You have been so helpful all of you and not to forget Hannah, Ahmed and everyone who was involve on my case.  To be honest, your firms performance has not only exceeded my expectations but also your legal expertise was second to none.  Am really glad that I choose your firm to represent my claim.

    Latif Juma

    Kate was amazing and really understanding, she kept me up to date and was totally reliable – if she said she was going to do something, she did.

    Military Claims Client

    Ahmed, we would just like to express how grateful we are for yourself, Gaggan and Charlotte for all of your hard work and time you have spent on my case.  We really appreciate everyone’s effort in making my case have such a positive outcome.

    KR

    Emily was bloody excellent.  I could not have wished for a better firm.  In my opinion the whole firm is superb.  Thank you so much for everything.

    MR

    BBK have been really fantastic and done me proud.  I feel that I was so lucky to get what I got and I take my hat off to all of you doing what you do.  Everyone who I worked with were so understanding and professional.

    SN

    Beth was superb, very helpful and professional.  I couldn’t fault the service I received from her.

    SC

    Thank you very much Bethany.  I’m extremely pleased it’s now all over and I can move on with my life and soon be able to pay for some cognitive behavioural therapy……

    I’m very very greatful to you.  You are a credit to your profession.  Thank you for your time, work and the effort you have put into my case.  It is in my opinion a fantastic result.

    I wish you nothing but success in your future and all that you do for victims of child sexual abuse.  We need people like you to fight when we can’t.  Not all heroes wear capes……

    You have just helped give my wife her husband back and my children there father.

    DL

    Claudia was magnificent.  She put me at ease, was quick to respond and was just really good throughout.

    L O

    Brain Injury Client

    Thank you so much for your hard work and dedication on my case – I am overwhelmed by what you have managed to achieve.  Knowing that I have a fund for the future provision of hearing aids, to help live a relatively normal life is such a huge relief to me.  Thank you once again.

    D.S.

    Olivia was fantastic all the way through and really helpful.  Susan Slattery in Costs was also great, she gave me good advice and kept me up to date.

    A.P.

    Siobhán was wonderful, she understood me and all of my concerns and kept me informed.  She really was wonderful!

    S.H.

    The service I received was perfect.  Ben was amazing, he was understanding and helpful and kept me fully informed throughout.

    P.C.