Testimonials | Bolt Burdon Kemp Testimonials | Bolt Burdon Kemp

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Won't shy away from difficult cases
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We believe that our clients are as critical to our success as we are to theirs. Given the nature of our work we believe the BBK client-solicitor relationship is much more than a business partnership. It’s a shared journey and often a very personal experience.

Just ask our existing clients…

Russell Dawkins

Bolt Burdon Kemp organise everything - provide an expert legal team, ensure your expert witness is focused, understandable to you and the court and keep you involved at every step. Believe me when I say that a medical negligence claim isn’t any fun. You need someone to manage your case and ensure justice is done. Rhiannon at BBK was dedicated and determined, cool under fire, and knew my case inside out. My barristers were absolutely behind me all the way. I had great faith in the team I had.  God forbid I need their Med Neg lawyers again.. but if I did I’d certainly use BBK.  


Kathleen was so brave to take my case on and she proved she knew her stuff. Tommy helped out and was so knowledgeable and sweet. Beth was amazing she listened to my frustrations and was so patient with me. She also kept me up to date and settled my case beyond what I had ever hoped. It was frustrating dealing with the other side as they made me travel to meetings and then didn’t turn up. Beth sorted that out by only arranging telephone meetings so I didn’t have to travel.


Joshua and Ben dealt with me originally and they were great. They were very responsive and really good at pushing the other side and kept my case moving forwards. Charlotte then took over my case and she was also excellent. She was equally as responsive and effective in progressing my case. I also want to mention Michael who I was surprised to find that he was a paralegal at the time as he was just so good. He went above and beyond his position, I was very impressed by him. I always felt I was in good hands with all of the team and they made it very stress free for me.


We would like to take this opportunity to thank Hannah and Josh. We were so lucky to have found Bolt Burdon Kemp Solicitors. Hannah has been with us every step of the way, always being supportive, professional, sympathetic and compassionate. Keeping us updated with everything and has always been contactable when we’ve needed advice and reassurance. We will never be able to thank Hannah enough for all she’s done for us. A wonderful, brilliant and lovely lady, who is a credit to her profession.


I am so glad I found BBK! Rebecca in particular was great, I never had to chase her as she was always updating me and keeping me informed. She was both professional and sensitive, an all-round decent woman.

Mike Bayliss

Ahmed and Tom were both excellent and I was very pleased with the service I was given. They gave me their full support, answered all my questions and constantly kept me up to date with the progression of my case. They exceeded my expectations as a client.


Hokman was excellent and very helpful. I was very happy about the level of service that I received from the firm.


I was very impressed with the level of knowledge Josh had about my case. The level of service by both Joshua and Ryan was excellent.


Deepti was superb, very helpful and supportive. She kept me fully informed and up to date. I knew that the process was not going to be easy but Deepti has made it as easy as it possibly could be. I can't fault the service that I received from Deepti or the firm as a whole.


Victoria made herself available to me at all times. She kept me informed and more importantly she was a constant source of reassurance for me and my children at a very difficult time. I always felt fully supported by the team as well as listened to and understood. I really appreciate all the work and effort that went into my case.

Justyna Szczepankowska

Olivia was wonderful and has done more for me than I hoped. I really appreciated the time Olivia took to explain things slowly as English is not my first language. She always answered my messages and made sure that I always knew how my case was developing.


Joseph has been brilliant, sensitive and understanding. He always made sure I had all the information needed to make my own decisions. Joseph’s provided advice that was clear and he gave me options so that I was always fully involved in the process. He spent a significant time on me and my case and most importantly he gave me a sense of hope that allowed me to talk about what happened to me. I have now been able to speak to my family, friends and colleagues about what happened. I am now a mentor and careers advisor for young adults.

Chris Holmes

I had originally been in contact with Bolt Burdon Kemp in a case that I was involved in as a witness. I had never intended to pursue a case of my own - until I met Jessica. She offered to represent me and I had little hope that my case would progress. Jessica made the whole process easy for me and I want her to know that the acknowledgement of what happened is worth more to me than the money. A truly exceptional service.


Joseph was excellent, understanding and professional. I want to spread my gratitude to not only Joseph but to the whole firm for making this process so easy for me. Selina was also really great and always kept me updated.


Thomas was so supportive, approachable, friendly and very professional. I was very happy with Thomas and all that he achieved for me. He gave me the confidence to keep going throughout my case. I have no complaints at all, the firm is really fantastic.


I felt that Victoria, and the firm, were genuinely interested in helping me. I was always listened to throughout and Victoria was always on my side. The overall service that I received from Victoria definitely exceeded my expectations.


Joseph was easy to talk to and very understanding. He kept me up to date at all times and handled my case brilliantly. I found the process very difficult but Ben provided me with much needed constant contact and reassurance.

Mark Benfield

I would like to thank the whole firm for the service that I received. Kathleen in particular was absolutely fantastic and she exceeded my expectations. She’s a superstar!


Olivia was superb from day one, she kept me up to date and answered all my questions. I was expecting a long fight to get anywhere in my case but Olivia dealt with it so well. Olivia’s explanation was always easy to understand and she always used plain English to make sure I understood everything. Thanks to Olivia my case was concluded in a much shorter time

Kaylee Tuttiet

Josh was lovely, very easy to talk to and deal with. Tracy was also really nice and I felt that they always knew who I was and what was going on in my case, it always felt like a really personal service.

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