Testimonials

We believe that our clients are as critical to our success as we are to theirs. Given the nature of our work we believe the BBK client-solicitor relationship is much more than a business partnership. It’s a shared journey and often a very personal experience.


Just ask our existing clients…

  • “Siobhan, just thought I would say hi and show you something I am attaching a photo of my little family with our own little house, I’ve lost 8 1/2 stone and things are finally amazing. I couldn’t have achieved any of this without your help and I will always be grateful. Thank you so much again.”

    Mrs H

  • You always dealt with everything with sensitivity and made an unpleasant period of recollection much more bearable. I always felt confident that you were doing your absolute best and pushing for the best possible outcome for me.

    Michelle Hutchinson

    I was put in touch with Zara Awaiz-Bilal and immediately understood how caring, empathetic and professional she was in her job nothing was too much trouble for her, she even contacted me when she was away in Scotland on holiday as I had a question.

    Mr D

    I was nervous at first, sharing my ordeals with a female solicitor. However, after the 1st few phone calls and emails, I felt at ease and relaxed about talking with Miss Sheriff. She was comforting, reassuring, realistic and put my mind at ease. She managed expectations, explaining thoroughly the claim in detail. I wouldn’t hesitate to use her professional services in future.

    LB

    As you can imagine the decision to contact yourselves and then speak to a complete stranger about what had happened was not one I relished. When Emily first called me I was very soon put at ease by her easy manner and complete professionalism… As a result of her hard work and tenacity the defendant has settled the claim at the first opportunity… I am convinced that the work Emily has done and more importantly the way in which she has dealt with me in such a positive and understanding manner has helped significantly.

    Mr A, Abuse Client

    My wife and I can’t thank the BBK team enough, especially Claire, Rhicha and Charlotte who took on my case to closure, all three ladies have always been throughout my claim, professional, understanding, diligent, caring and honest at all times, a true credit to the firm, I was recommended to use BBK by a friend and I would also give BBK my full recommendation to any one reading this.

    The team kept us fully informed throughout the case with clear explanations as to case status and implications of decisions we had to make.  We truly felt that we were always given very clear information and the best advice, we were always kept fully informed.  We always had the opportunity to ask questions and responses were very quick when we did.

    Thank you again

    Ex infantry SGT Military claims client

    You have been tireless in your efforts to establish the facts… you have handled the case as “de-stressfully” as possible to myself… Once again I would like to thank you for your assistance… Without your help I would not have had any redress.

    Mr W

    Raquel Siganporia and Alex Dabek were exceptional and stood out as being able to deliver a professional service whilst being able to balance a personal approachable rapport required  when dealing with Victoria and our family.  Nothing seemed too much trouble when dealing with this complex case and they went the extra mile to deliver an exemplary service at all times.

    Steve, father to C5/C6 tetraplegic client

    Abbie Hickson has been outstanding in every way throughout my involvement with her. I found her to be always contactable and if not a very quick return call as soon as she became available, I have been treated sensitively and always kept informed at each stage of the way. Procedures have been explained in a way that was easier to understand.

    A Walters

    Abbie,

    I would like to take this opportunity to express my sincere gratitude to you for the way you handled my claim.

    Feeling believed, valued and informed is very much key to a sexual abuse survivor and you met all those needs wonderfully.

    Ms W

    We feel the service we got from Claudia was substantively excellent… we were made to feel like we had people on our side who believed in our case from start to finish.

    Claire

    Thanks again for your efforts on my behalf Ahmed. You have changed my life and revitalised my hope for my long-term future.

    Former Sapper, Royal Engineers

    “Zahra has been extremely supportive and understanding throughout the duration of my case. For the first time in my life I felt that I was being taken seriously and that gave me the strength and the courage to see my case through to the end. Zahra explained everything to me about what my case would involve and she was always on hand to answer any questions that I had. My case settled out of court and I was able to walk away knowing that I had found some justice for the girl I once was. With the help and support of Zahra and her team, I was able to stand up for myself and start to release some of the guilt and the shame that I never should have experienced. I would like to take this opportunity to thank Zahra and her team for all of their hard work. I can now look forward to a brighter future. A future without guilt and shame. Thank you so much for helping me to reclaim my life”.

    Sam

    I would like to offer my sincere thanks to the Bolt Burdon Kemp team, especially Rhicha, who took on my challenging case. You, Rhicha, have always been professional, understanding, diligent and mindful at all times.

    you guided me in the most sensitive of ways through legal jargon and processes and I never once did not feel fully informed.

    Your belief in my case helped me on a personal level. I have no words to express how thankful I am to you, so thank you from the bottom of my heart for getting justice for me and changing mine and my family’s lives.

    THO

    “Zahra has helped Paul from beginning to end in such a kind, caring and professional way and if I could I would sing her praises from the highest roof top!

    He was very apprehensive at the beginning but Zahra was brilliant from the very first meeting. She rang him and kept him informed all along – never let him down with dates and appointments (so many people have over the years) and kept him up to date at every stage. She gave him the options at various points along the way good and bad and was kind and caring but always in a professional manner. Paul over the months gained confidence and became very proactive in his case and this was all down to Zahra. After one or two difficult interviews for Paul she rang him and checked he was okay and always returned his phone calls and messages.

    I know Paul would never have got this far without her kindness and professionalism”.

    Alice

    “Zahra worked incredibly hard to ensure my expectations were met and kept me well informed with telephone calls and emails throughout the process of my claim. I was always kept in the loop and was made to feel that my input was important. I was always dealt with in a professional manner throughout and was made aware of time scales. I can now say that we have settled the claim and I am exceedingly happy and relieved. Thanks”

    Vince

    I would like to thank you for taking on my case and guiding me through to settlement. As you know I have found it very difficult, so your support, kindness and professionalism has been invaluable.

    Child Abuse Client

    Many thanks for the update and confirmation of the final details of the case.

    Throughout this whole process you have been amazingly supportive and understanding of how difficult Nick has found this experience. It has made a huge difference to both of us that you have been able to run through things firstly with myself, as I am sure you are aware Nick does struggle with understanding and communicating things.

    It has taken over 2 years to go through this process, and I know there were points when Nick and I both felt there would not be a positive outcome. When these times have come Nick has spoken to yourself and you have reassured him that there was something to fight for. We can’t thank you enough for the time and what has felt like a personal interest you have taken in Nick’s case. I honestly think if it was not for your positivity he would have given up a long time ago.

    All I can say personally, is thank you for all of the hard work you put in and also the amazing team you put together to help us with this outcome.

    It does not take away any of the pain, heartache or hardship we went through, but it does mean life going forward will be easier. It also proves that sometimes you don’t have to take “it’s just one of those things” comments just because you are dealing with a big organisation.

    Once again Alex thank you so much and it would be lovely to meet up for lunch when we are next “in the City”.

    Jo and Nick

    Medical Negligence Client

    I am so grateful for what the whole team at Bolt Burdon Kemp has done for me. I thought my future was non-existent after suffering terrible abuse at the hands of my primary school teacher. I went through hell and back again but after contacting David, he assured me that I would gain my future back again. At some points I struggled and thought is this really worth it, but the outcome I have received has been life changing and I can know focus on my future and gain some of the lost time back. I want to say a huge thank you to David McClenaghan for getting the outcome that you did and thank you from the bottom of my heart

    Claire

    I would like to offer my sincere thanks to Ahmed and all of the team involved in my case as it was their hard work and sensitive handling of my case that lead to this success.

    Medical Officer, RN