I lost my son in the most devastating way in a road traffic accident. He was 16 years old. I got in touch with Ben Pepper at Bolt Burton Kemp. From the first conversation with Ben I felt so comfortable. He guided me through every step of the civil claim. I was never left wondering what was going on. He also offered me support through my grief, listening to my sadness on the phone. I cannot thank Ben and the whole team at Bolt Burton Kemp enough for their hard work and constant determination to resolve my claim. Thank you to you all. I would highly recommend them. Thank you again.