“I would like to send my thanks for all your hard work and efforts on my recent personal injury claim, which recently settled. You were extremely understanding of my personal circumstances and worked with me to make sure that the best possible outcome was achieved. I believe it was in this case.
You made sure that I was offered both physiotherapy and psychotherapy after my accident. You worked extremely hard on my case, and I believe you deserve the highest praise. I was really not keen to pursue the case in the courts, and given this restriction I think you did really well ensuring the highest offer was agreed.”