Mr JR
Firstly, I would like to thank David McClenaghan for his initial help with my case, which was then passed to Joseph Carr who has handled my case.
I was very impressed with the professional way in which Joseph handled my case from the outset to the very satisfactory outcome. At all times through our many telephone conversations and our meeting with him at your offices Joseph was so very understanding and compassionate at some difficult times during my case. Joseph kept me informed at all times how things were progressing and was very good at explaining any complex details or wording to me. I built up a good rapport with Joseph over the time that he was dealing with my case.
The way that Joseph handled everything helped me to make it less traumatic for me.
I would definitely recommend your company.
I cannot think of anything further to say to improve your excellent service.