Tommy was an approachable and gentle man. I felt so comfortable with him and was able to talk to him about everything – there was no judgement. When I met him in person I instantly liked him, I knew he was perfect for this case. All of the people involved in these cases love Tommy because he is so nice and really genuine. I knew if I needed anything I could ask. Kathleen was also really lovely. I was particularly pleased to be asked by the firm what form of communication worked best for me. I felt that reflected a flexibility you don’t often see. I am glad it is all over now.