“From the initial point of contact, the first handshake and “Hello” to the conclusion of the case, Jo Chapman has been fantastic. Jo could not have been a better representative for BBK.
We were successful but regardless of the outcome, I felt that Jo had put in a good fight for us. Professional in approach, clear and concise in explaining the process for a layman such as myself to understand. All done with great understanding, warmth and empathy.”