Emily was fantastic, she was very thorough and was always looking at all angles to get justice for me. I felt really positive about the firm in general. I felt the management of the firm was excellent during these COVID times. There was regular communication and updates sent to me particularly regarding fees. I could not fault Bolt Burdon Kemp in this difficult time for all.
Dealing with Bolt Burdon Kemp has allowed me to reflect on how little my previous firm did and how ineffective they were compared to BBK. I am very grateful to the firm for taking it on for me and I feel that their motives were genuine to proceed on my behalf.