I am happy to have the opportunity to stress how much it meant to us to have Dino to help guide and advise us on the claim through a very difficult time for my family.
He was, first and foremost, genuinely kind, considerate and understanding along every step of the claim process, he clearly explained every aspect of the claim so we were in no doubt of the process.
We were regularly and promptly updated and always given a realistic forecast regarding its conclusion.
A real gentleman, we would like to thank him for all his help and wish him all the very best for the future.
The service we received was first class.