Office of Rail and Road seeks feedback on rail passenger assistance plan
Disabled passengers, people with mobility issues and transport campaigners are being asked for feedback on proposals to improve public transport accessibility.
The Office of Rail and Road is proposing a new framework that it plans to introduce in 2025. Its plans includes an annual assessment of each train and station operator, ranking them on several benchmarks.
The ONR wants feedback on the benchmarks and its overall plans to ensure it is prioritising the correct issues. The deadline for this consultation is Friday 14th February.
The ORR is seeking views from:
- Passengers that may require assistance to travel by rail
- Disabled people’s organisations
- Passenger transport champions
- Campaigners
- Train and station operators that provide assistance to passengers
- Rail franchising authorities
- Other rail industry bodies
- National and local governments
At BBK we know how challenging traveling can be for individuals with disabilities – travellers who have a disability can spend up to five times longer commuting than an able-bodied person.
We are passionate about campaigning for accessible transport and previously ran the campaign ‘Going the Extra Mile’, where we researched the accessibility of public transport, particularly in London.
Investment in reliable accessible transport is vital to ensure equal opportunities, freedom and independence for individuals with disabilities. It can help with access to employment and education and is vital to promote independence. Therefore, if you are someone who uses rail passenger assistance we would encourage you to respond to the ORR’s consultation.
You can find out more about the consultation here.
