I couldn’t fault anything, I was kept informed throughout. Siobhán was great. I’d also like to give special mention to Harriet and Rebecca who helped a lot.
Kate was really good, I found her really helpful and she kept me informed at all times. Overall I was really happy. The barrister she instructed for me was also really good.
Kate was fantastic, she was more like a friend than a solicitor. She kept me informed all the way through and was really supportive. I cannot fault the firm at all.
Rebecca was great, she treated me so well and was very supportive.
Upon embarking on this journey my prerequisite for a lawyer, was someone who possessed bravery, understanding, skill in identifying and using law to their advantage, character, drive, a strong and open ego, compassion and hunger. You possess all the above and then some! I feel proud to have such a man represent me, in what was going to be and has turned out to be – the biggest fight of my life.
We had a half skeletal corpse of a case when you took it on – with your diligence and skill, we now have flesh, blood, muscles, a heart and strong organs! I truly thank you for this Dino. You left no stone unturned. You have played a significant part in propelling my life, my children’s lives and those who have held me up for the last 27 years.
Joseph and Rebecca were both great. They really supported me throughout this difficult process. Joseph was very responsive and always kept me in the loop the whole time – he really empowered me to face my abuser in court face to face.
Claire was fantastic. I found that she was always accessible, not just in office hours but she would also email me over the weekend too, and this flexibility was very much appreciated by me.
Abbie was excellent. I found her to be very responsive and she was always on hand to answer queries whilst being polite and pleasant. She answered every one of my questions which is unusual in one person, in my experience.
Emily was fantastic. She explained everything really clearly, step by step and put no pressure on me to make decisions. She made sure I fully understood everything that was going on and took the time to email me the information and gave me time to think.
“I should like to thank you for all of the work that you have done on my mother’s behalf in respect of this claim and add that she has expressed her delight in the offer made.”
My case was handled sensitively and with understanding. Dino and Danielle were both brilliant, Danielle in particular was superb – She went over and above in helping me, particularly in drafting my letter, she went out of her way to do anything she could.
Raquel, it was an absolute pleasure to work with such a highly skilled and professional team so competently led by you. It is good to know that such expertise and outstanding client care still exists.
Bolt Burdon Kemp have been dealing with my daughters claim since 2015 and all staff have been wonderful, in particular Claudia Hillemand who I have been dealing with for the last 18 months. She is very far removed from your traditional stuffy solicitor, she is caring and personable and has made an emotional and difficult process run as smoothly as she could. This has been a huge help to us as reliving such a bad period in our life has not been easy.
She has put us in touch with a whole team of professionals who invest their time and energy in my daughter and who have made a significant difference to her quality of life, these are all, including Claudia, our own team of superhero’s. None of this would have been possible without her. My wife and I consider her a friend as well as our solicitor.
Siobhán was amazing, she gave me exceptional service and I was really happy with the result.
Rebecca was brilliant – a tough cookie with a heart of gold – she was really good throughout.
My expectations were exceeded in the way I was treated throughout the whole process and the empathy shown by all at Bolt Burdon Kemp. The level of understanding was very reassuring. The level of kindness and patience Kathleen Hallisey expressed was far beyond expectations.
Siobhan was absolutely fantastic throughout, it was a long drawn out process but she never gave up, she kept going until she succeeded, so happy and would recommend her to anybody.
Alex Dabek was fantastic, at the worst time of my life she helped me with everything, especially in my own language, that was amazing.
Siobhan was excellent, she was empathetic and passionate but always balanced. She made a really difficult process very easy for me. She radiated confidence and experience and that filled me with confidence to keep moving forward. I was worried that this process was going to take so much time for me to deal with but Siobhan promised me she would only get in touch if she needed me and she stuck to that and made the whole process much less stressful than I expected.
Susie, the lady who did the money, was brilliant at letting me know what was going on.