Abbie was genuinely compassionate. She always made herself available, she never rushed me and she always kept in touch. I found Abbie to be inspirational, supportive and a genuine role model. Bolt Burdon Kemp were really motivated and engaged and I always felt that they had my best interests at heart. I am so grateful to Abbie and the firm for how I was treated, I finally feel valued and important and consider myself a better person for going through this process with them.