This section of the hub is your one-stop shop to getting the most out of your accessible holiday, reminding you of the most important considerations each step of the way.


Does the destination have wheelchair access?

  • Consider going somewhere you have visited before for your first trip after your spinal injury
  • Research accessibility online
  • Plan ahead

Can you travel independently?

  • Travel with a friend who is:
    • Trustworthy
    • Strong enough to push or move you
    • Confident enough to deal with difficulties
    • Able to adapt if things don’t go to plan
  • Consider using a personal assistance agency
  • Be assertive about your needs

What reviews are available for this destination?

  • Read wheelchair users’ travel blogs
  • Be mindful of your own specific needs


How have other wheelchair users found flying in an aeroplane?

  • Remember you’re dealing with three separate businesses:
    • Airline
    • Airport
    • Wheelchair assistance company
  • Decide whether to fly on your own or with a travel partner
  • Consider travelling to the plane in a manual wheelchair
  • Consider the facilities onboard the plane
  • Carry medication in your hand luggage

After booking, have you called the airline to explain your needs?

  • Give the airline details about your wheelchair
  • Book assistance to board the plane, considering:
    • Do you need assistance from the check-in to the gate, or just onto the plane itself?
    • Are you able to walk at all or do you need to be lifted and carried onto the plane with the use of an aisle chair?
    • Can your wheelchair collapse and be stored in the overhead lockers or will it need to be stored in the hold?
  • Find out where you’re sitting on the plane

What do you need to consider when you get to the airport?

  • Get your wheelchair tagged
  • Choose your level of assistance
  • Clarify if you require to be lifted
  • Keep your wheelchair until you embark
  • Have a letter from your doctor

What do you need to consider when boarding the plane?

  • Reiterate your needs
  • Remove any parts of the wheelchair that can come loose
  • Carry hand luggage
  • Brace yourself for landing


Is the hotel able to guarantee a disabled access room?

  • Research deals carefully
  • Contact the hotel directly
  • Consider playing it safe by staying at large chain hotels

Does the room include a wheelchair accessible bathroom and a suitable bed?

  • Ensure shower facilities are suitable
  • Ask for photos of the room
  • Make sure you have the right bed
  • Ask if you require a hoist

Are there any hotel facilities which you will not be able to access?

  • Check accessibility of leisure facilities
  • Check if there is an accessible toilet at reception

What reviews are available for this hotel?

  • Read about how the rooms measure up in practice
  • Discover new tips


What accessible facilities do local restaurants and cafes have?

  • Plan where to eat in advance to avoid disappointment
  • If you’d rather be spontaneous, be prepared to ask for assistance

What are the main accessibility considerations for city breaks?

  • Consider using a specialist tour operator
  • Plan airport transfers

What are the main accessibility considerations for beach holidays?

  • Consider using a FreeWheel (or similar)
  • Try renting a beach wheelchair

What activities do people with similar disabilities recommend?

  • Learn how others managed online
  • Use their tips and advice to plan ahead and give you an idea of budget



Covid-19 update: Business as usual
at Bolt Burdon Kemp

Bolt Burdon Kemp continues to remain very much open for business. We are passionate about achieving life-changing results for our clients, providing excellent client care and ensuring you receive the support you need.

We continue to progress our clients’ existing cases and support new clients with their cases.

All of our wonderful people are successfully working from home. We have re-opened our office so that those who need to work in the office are able to do so, in a socially distanced and safe manner. 

Our strategy of working in teams continues to ensure there is always someone for you to talk to. We are using telephone and video-conferencing very effectively. A number of multi-million pound cases have settled since the virus outbreak, using these facilities.

We are determined more than ever that the wheels of justice will keep on turning.

Contact us on 020 7288 4800 or and one of our team will get in touch with you.

Read more from Managing Partner, Jonathan Wheeler