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Dodgy insurers are unregulated when they target accident victims

As members of the Motor Accident Solicitors Society (MASS), Bolt Burdon Kemp’s road accident personal injury lawyers are at the forefront of a campaign to stamp out questionable insurance practices, known as ‘third party caprture’. This is where insurers attempt to settle personal injury claims direct with the accident victim, preventing them from obtaining expert legal advice and usually agreeing damages at a vastly reduced rate.

Such practices include ‘Cold Calling/Doorstepping’, ‘Misrepresentation and Untruths’, and settling claims without medical evidence (when the injury claim clearly requires one). MASS issued a briefing note yesterday on their current campaign. The Government says that the Financial Services Authority should regulate this, but the FSA rules appear not to apply when insurers are dealing with third parties (such as accident vicitms) who are not their policy holders. The MASS campaign chimes in with our own, and we are working with MASS and the Association of Personal Injury Lawyers to stamp out this practice, which serves to victimise those who have already been injured through no fault of their own.

See MASS Briefing note

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