Testimonials

We believe that our clients are as critical to our success as we are to theirs. Given the nature of our work we believe the BBK client-solicitor relationship is much more than a business partnership. It’s a shared journey and often a very personal experience.


Just ask our existing clients…

  • Abbie was genuinely compassionate.  She always made herself available, she never rushed me and she always kept in touch. I found Abbie to be inspirational, supportive and a genuine role model.  Bolt Burdon Kemp were really motivated and engaged and I always felt that they had my best interests at heart.  I am so grateful to Abbie and the firm for how I was treated, I finally feel valued and important and consider myself a better person for going through this process with them.

    Michelle Kinneavy

  • I just want to let Colette and Cheryl know how grateful my family and I are for all their hard work and dedication, even when things were so uncertain, they were always my go to support.

    GC

    Abbie was outstanding.  She was caring, compassionate and kept me fully up to date.

    LW

    Hokman, Suzanne and all the team were first class, they were absolutely brilliant.  I have nothing but praise for Hokman and Suzanne, they always went the extra mile for me.  I felt very lucky to have found Bolt Burdon Kemp and the money I received has given me the option of having treatment on my teeth privately.

    Anon

    Heather was amazing, nothing was too much bother – she always kept me up to date.  I am so glad I came to this firm.  I couldn’t fault the service, it was absolutely brilliant.

    Cathy Berrie

    Kathleen is excellent – a lovely person that I would not hesitate to recommend to others.  If I needed a solicitor in the future I would use her again.  Without Kathleen’s help and expertise I would not have received such a good settlement.

    JS

    Siobhán was great, she was really supportive and I felt very comfortable under her wing.  I built a good relationship with her.  She was always available to reassure me and she kept me up to date.

    Anon

    This is the end of a 30 year narrative and I want to thank you properly.  I really appreciate all your hard work and your patience and your kindness.  I couldn’t have asked for a better person to lead me through the process and I am of course indebted to you for helping me back onto my feet after all these years and giving me my life back.  So thank you, thank you, thank you.

    John G.

    I was personally recommended to Bolt Burdon Kemp and from the first to the last contact with them, they were absolutely amazing.  My case was dealt with by Ahmed and Gaggan and they were both brilliant, they put me at ease right away, were easy to talk to and always did what they said they were going to.  I had absolute confidence in them at all times, I received honest and realistic advice about what could and could not be achieved and was treated with respect and care at every stage, they managed my expectations throughout.  I would not hesitate to recommend either of them for anyone else seeking advice.

    Amanda Williams

    Everybody was great, I couldn’t fault the service.  Jess gave clear communication and I always knew what was happening.  I was very confident in the service.

    Simon from Swindon

    Bolt Burdon Kemp are so professional in their approach but so human and understanding.  Emily was incredible.  She was firm when she needed to be but was so kind and reassuring especially when I was nervous in meetings.  I could not fault her and there was nothing to improve on.

    Sophie Dadswell

    Kate was brilliant and everyone else I dealt with were also superb.  Communication was excellent from start to finish and if I needed advice, someone always got back to me.  I would and have recommended Bolt Burdon Kemp to several others.

    Wilson Edward

    I initially spoke to Dino who was so caring and so lovely, he gave me great advice.  I have nothing but praise for the service from start to finish.  I was handled so well, with care and sensitivity.  It was a really positive experience and I would recommend Bolt Burdon Kemp to anyone.

    Amanda Harper

    At one of the most difficult times for our family, the lawyers at Bolt Burdon and Kemp were knowledgeable, clear, supportive, patient and above all human.  Rhiannon and her predecessor spent time, metaphorically held our hand and guided us through the maze of legalities with patience and empathy.  It felt like they went the extra mile to support us and ensured one good outcome and some justice, when fairness and goodness were hard to find.

    Rozanna Niazi

    The professionalism, integrity and empathy that Claudia, Cheryl and the whole team at BBK show is matched by their knowledge base.

    Gerard Anderson, Head of Brain Injury Services, Child Brain Injury Trust

    Thank you for all of the work that you and the team have done, it has been the highlight of (the rest of) my life.  I cannot comprehend how much you have done for me.

    Anonymous child brain injury client

    Siobhán was really good and professional.  She kept me informed and we quickly established a good relationship over the phone.  She was straight down the line with me.

    LH

    Tommy and Selina were both excellent and provided amazing service by keeping me informed.  They were really quick off the mark in lockdown to reassure me about what was going on.  Thank you so so much to everyone involved in my case.  I have had negative experiences with law firms before but Bolt Burdon Kemp have renewed my faith.

    Elroy Palmer

    Everything went really well and I was very happy with the outcome.

    Tracy Bowyer

    Tommy was a great geezer a fantastic person.  He was really understanding and compassionate and the whole team were also really good.  I was really happy with the firm.

    JM