Serving as a Reservist I was injured due to the collapse of a ladder, while working for my unit. Bolt Burdon Kemp came highly recommended by a friend and lived up to that recommendation!! From start to finish, Kate Roos was a pleasure to deal with, putting up with my questions and providing me with frequent updates. She was always realistic and reigned in my enthusiasm, but was firmly on my side during the negotiations!!! I had never considered litigation before and would wholeheartedly recommend Bolt Burdon Kemp to my service colleagues.