Testimonials

We believe that our clients are as critical to our success as we are to theirs. Given the nature of our work we believe the BBK client-solicitor relationship is much more than a business partnership. It’s a shared journey and often a very personal experience.


Just ask our existing clients…

  • “I want to thank you so much for everything, I am so glad we found you, because of you, our lives will hopefully be a lot less stressful. Even though it cannot fix my health problems, it at least gives us peace of mind that whatever may happen in the future, we have choices we may never had had before, so thank you again, we appreciate every single thing you have done for us, and I think I speak for both Sean and I when I say, we will miss you. I bet you’ll be glad to be rid of us, I know we have been hard work and you deserve a medal purely for not losing patience with me.”

    Lisa Johnson

  • “Throughout this time you have been professional, approachable and a voice of honesty and reassurance, putting my mind at rest that my case was being handled by the best person for the job.”

    Former Sergeant, Royal Artillery

    “I would like to take this opportunity to thank you most sincerely, for all your hard work, guidance and support throughout the past three years. You were always there to listen and to reassure; open to discussion and where necessary, to guide me in the right direction.”

     

    Former Corporal, Royal Marines Police Troop

    “Dear Zahra,

    I can’t thank you enough for your continued support and determination. I couldn’t have done it without you. I am very pleased with the outcome.

    All the best for the future.”

    Claire Child Abuse client

    “David McClenaghan treated me with such gentle understanding in matters I had struggled to come to terms with all my life. I will be forever in his debt for the outcome he negotiated on my behalf. It has given me hope in life for the first time in many many years.”

    Child Abuse client

    “Dino and Bolt Burdon Kemp have been a terrific support,  providing solid, well-thought advice during our case and always being available to speak to.  I cannot recommend the team highly enough for all they did for us, resulting in a successful and amicable outcome.  Thanks so much for all your help and going out of your way to make sure this has gone as smoothly as possible.”

    Claire Child Abuse client

    “Thanks again so much. This will hopefully change our lives forever in a good way and I will always be indebted to you for your continued support and encouragement. I really appreciate everything you have done for me. I know at times I’ve been upset but without your care and concern this wouldn’t have been achievable.”

    Child Abuse client

    “Thank you so much for all that you have done in the past two years for me, it has been a pleasure to have you working for me.”

     

    Child Abuse client

    “Ben was brilliant, and I found him to be professional, reliable and extremely courteous throughout. He was always easy to get in contact with, and got back to any messages I left very promptly. He seemed to always be on top of everything, and provided updates regularly.”

    Emma Williams

    “From the first time I spoke to you on the phone you were clear, helpful and really professional.  I always felt you were available, gave sound advice and whenever you said you would do something you did it.  Without you taking on my case I would still be feeling bitter and looking for some sort of unobtainable closure.  I’m really happy with the result. It doesn’t change what happened but it feels at last I’m even… I got them back… the wrong has been righted as best it can be.”

    Jan Child Abuse client

    “Ipek’s assistance with my Father’s medical negligence claim was second to none, she kept me informed, really progressed matters and showed genuine empathy with myself and my family. Having previously enquired with another firm I was so pleased we chose Bolt Burden Kemp as we weren’t just another number and we felt like we mattered to Ipek & the firm.”

    Rachael Waring

    “Claudia was kind to my family on the phone. It was terribly hard for mum to give her statement and Claudia assisted her writing it sympathetically which removed a great burden.”

    Rebecca Woods

    “On a personal note I would like to thank you for the way you have worked for me and my claim. Your calm professionalism and considerate attitude have made what could have been a traumatic and difficult process as straightforward and clear as I could possibly have wished. You have always been at pains to keep me properly updated and you have also managed to obtain a settlement some way in excess of my expectations, which is a wonderful result.”

    Dominic

    “Dear Cheryl,

    I wanted to send a special thank you to you and all at Bolt Burdon Kemp for your continued support and generosity to the Child Brain Injury Trust. It means so much to us and enables us to support many families affected by ABI.

    Warmest wishes”

     

    Lisa Turan

    “Ben was really helpful and explained all the information as many times as I needed. He also went to the extra measure of coming to visit me and go through the information with me. In my circumstances and how many years my claim took to settle I needed constant support to keep the case going strong. I appreciate all he did to help conclude this case. He is a credit to your company and anyone would be lucky to work with someone that is very professional but also understanding.”

    Laura Bartlett

    “Thank you for everything, all your help, understanding and respecting my wishes through my case, one of which was to complete the case as soon as possible. You were always easy to talk to and so polite. You were always very honest and very clear about everything, which give me confidence and trust in you. I can’t describe in words how thankful [we] are and will never forget all the hard work you have done for us.”

    Ms E

    “Cheers David for fighting my corner, in the biggest battle of my life.
    When society let me down, you stood your ground.
    I respect you and Jonathan too.
    Thank you so much from the bottom of my heart.
    Wounds are slowly healing, just having stood up and been recognised gave me a sense of the justice I craved.”

    Child Abuse client

    “I would like to say how professional Siobhán has been throughout this case. Siobhán has also handled everything with me in a caring & sympathetic way and has made the whole process much easier for me.”

     

    Child Abuse client

    “We would like to express our sincere thanks to you for all your hard work, kindness and support through this last couple of years of getting me the compensation.”

    Mrs Brown

    “Thank you from the bottom of my heart to you, Ruth and Tom for taking on both of my cases. There will always be a special place in our hearts for you.”

    Mrs Brown