Testimonials

We believe that our clients are as critical to our success as we are to theirs. Given the nature of our work we believe the BBK client-solicitor relationship is much more than a business partnership. It’s a shared journey and often a very personal experience.


Just ask our existing clients…

  • You Ahmed have always been professional, meticulous, understanding, adaptable and really gone up and above in all aspect of our case and customer care. Not once during your representation have we had to worry or question your ability, directions, guidance or choice of experts or legal representation, which alleviates some of the worry and burden that litigation brings.

    Sgt RLC Military claims client

  • “Ipek and Suzanne… have been amazing, extremely empathetic and understanding…I was really amazed.”

    Dorthe Kaehne Schmidt

    HI Abbie,

    Having instructed Bolt Burdon & Kemp it was clear from the outset that they were not only a professional team, they also had genuine concern for the individual that they were working on behalf of.

    My claim was forwarded to Abbie Hickson who guided me through the whole process; listening carefully to understand the circumstances surrounding the claim, offering genuine support to me and my family and ensuring that I was fully informed of what was involved at each stage of the process.

    Abbie is an approachable individual and I personally found it really easy to have an open and honest conversation re the circumstances of events.

    Whilst the circumstances brought back painful memories, it was a pleasure to deal with Abbie and I would have no hesitation in recommending her.

    Mrs L Child Abuse Client

    I would like to take this opportunity to send my heartfelt thanks to you as from the first contact with you on the telephone, the most sensitive subjects have been made easy with your caring and understanding approach. You secured a significant compensation amount for me and it has now given me an opportunity to make massive changes to my life and my family’s life. I will be eternally grateful to you and your team and I am most humbled to have worked alongside you. A big thank you to you all!

    Mark Redgrave

    Thanks Siobhan – I’m sure you get this all the time but it’s really great to meet a lawyer so friendly and approachable!

    Anonymous

    Child Abuse Client

    In a situation like this, communication is key and they both updated me at regular intervals even when there was nothing to update. This helped reassure me that the silence of waiting for third parties to reply was normal and nothing out of the ordinary.

    Both Ruth and Hannah are very professional but at the same time, they have a very down to earth and friendly demeanour to them. I felt very comfortable talking to them and I felt I could trust them. I had the odd health problem during the case and they were very good to accommodate and reschedule meetings and appointments around my hospital admissions and sickness.

    Katherine Tsang

    In a situation like this, communication is key and they both updated me at regular intervals even when there was nothing to update. This helped reassure me that the silence of waiting for third parties to reply was normal and nothing out of the ordinary.

    Both Ruth and Hannah are very professional but at the same time, they have a very down to earth and friendly demeanour to them. I felt very comfortable talking to them and I felt I could trust them. I had the odd health problem during the case and they were very good to accommodate and reschedule meetings and appointments around my hospital admissions and sickness.

    Katherine Tsang

    Just want to say a big thank you for all the time and effort you have put into this case for me. I probably wasn’t this easiest person to work with due to being away etc and again I thank you for your patience. Its been a pleasure and I’m very happy that I was pointed in the direction of Bolt Burdon Kemp.

    Military Claims Client

    “I would like to give a massive thank you to Rhicha Kapila, Charlotte Norton who throughout my claim were absolutely fantastic! From start to finish I was fully informed and totally cared for. I would (and have) recommend Bolt Burden Kemp to anyone requiring legal help.”

    Anonymous

    Military Negligence

    Thank you for the manner in which my case was dealt with and for your guidance and support throughout. Not an especially comfortable process for me but the better for your clarity and professionalism and excellent communication.

    Alan Smith

    Firstly, I wanted to thank everyone which was involved in my case at Bolt Burdon Kemp, for all you have done for me and for my family.

    I cannot thank my solicitor Claudia Hillemand enough. I have been really impressed throughout with the balance between professionalism and sensitivity she showed us . I really appreciate her efforts, patience regarding my case. I am very pleased with the result and the way it has been achieved.

    Claudia was always available when I needed to contact her and take her advise.
    So once again, thank you very much Claudia and the rest of the team!

    Cristina Goron

    I would like to take this opportunity to say how much my husband and I appreciated Ipek’s professionalism, communication skills and, not least, the care and attention she devoted to my case every step along the way from its inception to its conclusion.

    Anonymous

    “Hi Zahra, I think I will struggle to put into words my gratitude to you. You have been amazing from the first minute of contact. The world is a much better place to have you in it. Your compassion, empathy, understanding and guidance means the world to me. Thank you so so much. You have a very special gift and you will help so many”

    Anonymous

    “Abbie you have worked so hard for me, I would recommend you to anyone. You have been brilliant. Thank you.”

    Stacey Oschman

    “Thank you so much for your hard work and dedication to my daughters case. You clarified many grey area of confusion that were left by the hospital in question and from your findings you have enabled my family to go forward with clarity and positivity. I would not hesitate to recommend Bolt Burdon Kemp to friends and colleagues in the future. Caroline Klage and Suzanne Trask are a credit to the firm.”

    Rebecca Cook

    Dear David,
    I just wanted to say thank you for all your help and support over the past 18 months.
    Your patience, understanding and hard work has helped me to believe that I could win my case. It’s only ever been about being brave enough, having the strength and courage to survive and fight for what happened to me as a child.
    Thank you for fighting for me.

    Child Abuse Client

    “Dear Zahra, thank you for your kindness and patience in dealing with my brother’s case. I know he feels justice has been done. We shall always be grateful to Bolt Burdon Kemp for taking on the case at a time when no-one else would become involved. Be assured of our gratitude for all the work you did”.

    Child Abuse Client

    Ben has been outstanding in his approach, communications, advice and options for us. As we live in New Zealand where distance and time differences are obstacles, Ben has kept us up to date throughout our case. His professional attitude and personal approach has been exemplary and we have felt comfortable in our conversations with him. A credit to Bolt Burdon Kemp. We are extremely happy and satisfied with the end results of our claim, and will recommend your company to our friends and colleagues. You are a professional and caring company.

    Judy & Alec Jones

    “Thank you so much for all your hard work and the fantastic result you achieved. I am full of admiration for you and your team for the work you do. Your kindness and support to both of us has been outstanding. We would have found the whole bitter struggle with the Church very difficult without your support.”
    Please note these comments belong to “Theresa, child abuse client’s mother”.

    Theresa, Child Abuse client’s Mother

    Ben brought the claim to fruition in a diligent, timely and courteous manner. His professional and measured approached allowed me to make the correct decisions based on his expert advise, in which he set out all the legal options in user friendly language. I felt that he really was on my side and accordingly got me the best settlement available.

    Lorna Brennan