We believe that our clients are as critical to our success as we are to theirs. Given the nature of our work we believe the BBK client-solicitor relationship is much more than a business partnership. It’s a shared journey and often a very personal experience.

Just ask our existing clients…

  • “I just want everybody to know how patient you were and that you were looking out for my care and got me the best treatment. I’m 99 percent better than I was and with your help and the fact that they admitted they had messed up I have a different outlook on life and I can start my life again. Someone was always on the other end of the phone. Many thanks.”

    Ieuan Williams

  • “Thank you for your help and support over the last 3 years. Karen and Jo and Eve all worked hard to achieve a final settlement. I really appreciate all the hard work to finally get there. Thanks once again to all at Bolt Burdon Kemp.”

    Hazel Rabin

    “Thanks for all of your help and kindness with my compensation.”

    Emma Hales

    “I have for more than a year enjoyed the privilege of working alongside Jo Chapman in a difficult fatal accident case in which we separately represented the infant and adult claimants.

    That we achieved such a great settlement at round table conference on 6 March 2012 is down to her remarkable understanding of the strength of good evidence and her skills of persuasion. I can say without hesitation that whilst also a formidable adversary for any defendant, she is a fabulous person to work with and I shall miss our regular brainstorming sessions.”


    Embedded tesimonial smaller _0005_caroline and man“Dear Caroline,

    Catherine, Melanie and Alex, Mere words cannot express what you all have done for George and our family as a whole … It has been a a very long journey but we finally got here with all of your great understanding and expertise and advice…”

    George Ponos and Family

    “Thank you so very much for all you and your excellent team have done…We will never forget what you have done for us. Thank you again.”

    Nicole Gebhardt

    “I received the letter from Susan with your comments and the cheque today, thank you, I do appreciate your kind gesture and again thank you, also could you please thank Susan for her undoubted hard work to recover the costs.

    I am very happy with the outcome, I always stated that 50k was my target and having settled with my sister and yourselves (and your generous gesture) that is what we have attained.”


    Clive Gates

    “Hi Jonathan,

    Just a quick note to thank you and your team for all you have done over the time of this case.  The way you have conducted yourself,your expertise and compassion during what has been a difficult time for me and my family has been handled with extreme professionalism.

    I would certainly recommend you and your team to anyone who requires a unique law firm.

    Many thanks to you again.”


    “I dont really know what else to say as I am shaking with happiness and excitement right now. Your firm is amazing and I have never ceased to be overwhelmed by the incredible results you have achieved for me.

    Thank you so much for everything.”

    Mark Fraser

    “These last couple of years have not been easy for me and I appreciate the fact that any time I have needed to meet with you or deal with any aspect of this case you and your staff have been helpful, caring and supportive.Your attitude has helped me to feel that I have the right to fight back and enabled me to feel stronger…Thank you.”

    Steve Foster

    “I can’t tell you how grateful I am for all your hard work and perseverance. The transfer was successful and I am over the moon. I’d also like to extend my acknowledgements to your team as I know they will have worked very hard on my case too. I wish you all the best and if I ever have anymore accidents (let’s hope not!), I’ll know who to call!”

    Rex Fearon

    “Dear Jo,

    Thankyou for everything you did for me, your expertise and compassion in my difficult case.

    B.B.K are a team of highly understanding caring professional team of solicitors.

    Thanks again to Jo and her team.”

    Dennis Parkinson

    “After a cycling accident, my daughter found Bolt Burdon Kemp on the internet. I looked at the testimonials and contacted Cheryl Abrahams. I have to thank her for all the professional, helpful and friendly advice she gave to me which resulted in a successful outcome. I also have to thank Tracy Smith for all the work she has done typing letters etc, arranging appointment and friendliness on the telephone.

    I would have no hesitation in recommending Bolt Burdon Kemp to anyone.”

    Denise Goodley

    “I would like to thank you for resolving this matter. I have been extremely impressed with the professional service your company has provided throughout the case. I highly recommend your company to others.”

    Darren Beattie

    “We wanted to say thank you for all of your hard work and it really was refreshing working with someone who was so understanding and professional. We really appreciate all of your help on Dan’s case so thanks again. Obviously we are very happy with Dan’s settlement as it is a massive weight off of our shoulders.”

    Danny Mason

    “From the initial point of contact, the first handshake and “Hello” to the conclusion of the case, Jo Chapman has been fantastic. Jo could not have been a better representative for BBK.

    We were successful but regardless of the outcome, I felt that Jo had put in a good fight for us. Professional in approach, clear and concise in explaining the process for a layman such as myself to understand. All done with great understanding, warmth and empathy.”

    Dan Nguyen

    “Thank you so much for all your hard work. I really appreciate the way in which you have communicated with me; both professional but most importantly for me you didn’t forget I was a person!!”

    Zoe Cicirko

    “The outcome has been way above any expectations…Once again many thanks for all your hard work and effort, I am very grateful.”

    Christopher O'Connor

    Inbedded testimonial_0008_David presentation“Dear David,

    I just wanted to say thank you for all of your and your firm’s efforts, hard work and professionalism throughout the course of my case. When I first contacted you I was apprehensive about going ahead with the claim, but I’m glad that I did. The non-judgmental and straightforward way in which you explained everything made me feel secure in going ahead with it.

    So once again thanks for all the hard work. The updates and clear explanations of our position and the progress of the case helped me at times when this was stressful.”


    “Jonathan Wheeler and David McClenaghan are consummate professionals, surrounded by a first rate team at Bolt Burdon Kemp. Every step of the process was explained, they responded to communications quickly and they were always understanding and considerate when discussing a particularly sensitive subject. Despite nearly 30 years passing since the original offences, their knowledge and specialist experience in the field of Childhood Sexual Abuse lead to a significant award of damages. As the perpetrator of the crimes committed suicide before the criminal trial, the additional sense of justice being served is, in my mind, priceless. I would encourage anyone in a similar position to make use of Bolt Burdon Kemp’s services.”


    Child Abuse Claim