I just wanted to write to thank you very much for looking after X so well and being persistent with her case to bring it to a conclusion.
I think the outcome was very good and she is pleased.
I went with X to the bank last Friday, at her request, to see an advisor; she chose and has agreed a very good and sensible plan for when the money reaches her account.
I reckon things will go well for her.”
I am writing to thank you for the outstanding work you did for me. Words cannot give my appreciation justice. You were superbly efficient and professional. Your foresight on all matters on my case was truly remarkable. I owe the success and victory of my case to your dedication and perseverance, which you showed throughout the time that you were handling my case. I also want to express my gratitude towards Phillipa Tuckman and her team, especially you, for their support throughout the journey. It goes without saying that I will always refer to your firm if the need ever arises that I shall need any legal assistance again. Once again my heartfelt thanks and appreciation to you all. God Bless you.”
In my opinion you are wonderful, not just because of the outcome of my case but because of how supportive you were to me.
“I should like to thank you for all of the work that you have done on my mother’s behalf in respect of this claim and add that she has expressed her delight in the offer made.”
“I can wholeheartedly recommend Bolt Burdon Kemp, and particularly solicitor Alex Dabek, if you’re involved in any litigation arising out of a medical matter. When my mother fractured her shoulder after falling over in unfortunate circumstances while in the care of a hospital, I was at my wits end and when she died several weeks later, I really didn’t know who to turn to. Then someone recommended Bolt Burdon Kemp and Alex took over my case. She carefully explained each process in a sympathetic and understanding manner and my fear of becoming embroiled in a complicated legal matter soon subsided. It became a completely painless exercise and when the hospital finally admitted liability, the money I received helped to pay for the funeral and burial expenses. If you’re unsure what to do in similar circumstances, I suggest you contact Bolt Burdon Kemp. I can say, with complete confidence, that they will set your mind at rest and offer the best advice.”
“This letter should be regarded as appreciation of the services rendered by Bolt Burdon Kemp solicitors of Islington, London. In particular, the services provided by Philippa Tuckman and Tracy Smith.
My case that is still ongoing was referred by the Royal British Legion in 2007. The prompt response and allocation of my solicitor Philippa Tuckman was seamless and timely. Throughout my legal case I have received a highly professional service at all times. Given the nature of my occupation working for the Royal Navy, Philippa and her team have been considerate and extremely understanding. Her knowledge on Her Majesty’s Forces employment and terms of service are beyond reproach.
Bolt Burdon and Kemp have consistently provided advice in a manner that is understandable, accurate and reliable. Communication has been maintained both electronically, verbal and written. This communication has always been appropriate to my personal understanding of the legal system. This has permitted me to make informed decisions without pressure or uncertainty. I have always felt that my legal team are available to be asked questions on proceedings without feeling out of place.
I have on two occasions made personal recommendations to work colleagues of Bolt Burdon Kemp services. This I believe is testament to their high degree of service provided to me in my case. I cannot recommend Bolt Burdon Kemp solicitors enough and more especially Philippa Tuckman and Tracy Smith.”
“Thank you!! You have a way of putting people at their ease. When people are not too sure of themselves this helps 100%. Keep up the good work.”
I would like to say thank you for all your help, kind words and assistance to Cheryl regarding my compensation case. I am very happy with your firm. Bolt Burdon Kemp successfully settled my case. It was a long one, three and a half years but it was worth it.
I would like to express my gratitude and appreciation for your hard work and professionalism. Thank you so much for your patience when I had doubts, worries and questions.
Your optimism, hard work and kind personality made me believe I would win my fight for compensation for my hand injury. I am so happy. I can now get on with my life. You are truly amazing.
Thank you again.”
“Thanks for all of your help, it has been painless and smooth process for which I thank you for your professionalism and your helpful and patient manner.
Furthermore, I have found that you have represented your organisation in an exemplary manner and as a result I would have no qualms about recommending you or other Bolt Burdon Kemp employees to my own family and friends.
I look forward to the process being finalised and receiving the cheque and again I have found that you have battled on my behalf to get the highest possible settlement despite my unwillingness to share my potential losses.”
“I’d like to thank you very much for your help in getting my husband some recompense for the horrors that he’s suffered. Your openness and honesty have enabled him to move forward with his life.”
“Please accept my many thanks for all your work in my case against Camden. I am still trying to get my head around it being actually, finally, over – at least as far as the law is concerned; the rest might still take some time. Onwards and upwards, or something like that.
I really do appreciate all the time and work that you put in; the fact that someone ‘outside’ believed in what I was saying was so important and has helped immensely with coming to terms with my past and setting about my present and future.
The financial settlement is obviously helpful; similarly, although it cannot undo the wrongs committed, it goes some way to helping me get back onto my intended path.”
“I would like to take this chance to thank you and your staff for all the good work you have done for me.
Many thanks and all the best.”
“We would like to take this opportunity to thank you for all your efforts in bringing Charlie’s case to a successful conclusion. We have dealt with a few solicitors in the past but none have been as proactive, efficient and organised as you! The knowledge that Charlie’s case was in the hands of such a competent solicitor helped reduce the stress involved considerably. We will have no hesitation in recommending your services in the future.”
“I would like to thank you for your time, effort and help in this matter as I have heard stories that claiming compensation can be a lot of hassle but this was very straight forward. Many thanks.”
“Thank you so much for my cheque I am so grateful to you… I cannot thank you enough…thanks for your help and hard work.”
“I would like to say thank you for all your help and assistance, you are very good at your job and you kept me informed on a regular basis. At all times I was very happy and confident in you and you made this claim very easy to see through to the end. I will certainly recommend you personally and your company.”
“I am particularly grateful to you and your assistant for your legal advice and help during my CICA case. Your legal directions and advice have helped me tremendously in order to be successful in my case. People like me really appreciate your volunteer works in order to help the public who are poor and have no legal directions.”
“I would like to thank Bolt Burdon and Kemp solicitors for representing me in this case. In particular I wish to thank Philippa Tuckman and Vicki Reid for all the hard work put into my case.
I was pleasantly surprised by how quickly someone was assigned to my military claim and also by how I was kept regularly updated by telephone, E-mail and by post. I also found you to be genuine, polite, approachable and very well informed on each occasion that I corresponded with you and was impressed with the level of customer service you delivered.
Despite the complexity involved in establishing fault due to the prolonged nature of my condition in the military, involving treatment from a number of military and civilian doctors, surgeons and physiotherapists over a number of years, you seemed to know exactly who to approach and how to approach them in order to obtain the documents required to successfully pursue my claim. Again I appreciate that this wasn’t easy, especially when the other side on occasion couldn’t locate records that appeared to be either missing or non-existent, but in spite of those minor setbacks, you were still able to successfully settle my claim.
The settlement itself was a good deal more than I was expecting and due the military settling this matter out of court the settlement process has actually happened very quickly. I would also like to thank Selina and the finance team for their fast response and regular E-mail updates during this settlement process.
Should I ever need legal representation in similar circumstances in the future I honestly would not hesitate in requesting you to represent me again safe in the knowledge that my case would be handled thoroughly, diligently and effectively.”
“You always kept me up-to-date with your actions and explained everything fully to me, and I always felt I was in the best hands – and not to mention the patience and respect you gave me.”