Testimonials

We believe that our clients are as critical to our success as we are to theirs. Given the nature of our work we believe the BBK client-solicitor relationship is much more than a business partnership. It’s a shared journey and often a very personal experience.


Just ask our existing clients…

  • Raquel Siganporia and Alex Dabek were exceptional and stood out as being able to deliver a professional service whilst being able to balance a personal approachable rapport required  when dealing with Victoria and our family.  Nothing seemed too much trouble when dealing with this complex case and they went the extra mile to deliver an exemplary service at all times.

    Steve, father to C5/C6 tetraplegic client

  • Abbie Hickson has been outstanding in every way throughout my involvement with her. I found her to be always contactable and if not a very quick return call as soon as she became available, I have been treated sensitively and always kept informed at each stage of the way. Procedures have been explained in a way that was easier to understand.

    A Walters

    Abbie,

    I would like to take this opportunity to express my sincere gratitude to you for the way you handled my claim.

    Feeling believed, valued and informed is very much key to a sexual abuse survivor and you met all those needs wonderfully.

    Ms W

    We feel the service we got from Claudia was substantively excellent… we were made to feel like we had people on our side who believed in our case from start to finish.

    Claire

    Chloe kept us fully informed throughout the case with clear explanations as to case status and implications of decisions we had to make.  We strongly felt that we were always given very clear information and advice such that when we made decisions, we were fully informed.  We always had the opportunity to ask questions and Chloe responded very quickly when we did.  Chloe also very kindly kept us on track with regard to timelines.

    Eileen

    Thanks again for your efforts on my behalf Ahmed. You have changed my life and revitalised my hope for my long-term future.

    Former Sapper, Royal Engineers

    “Zahra has been extremely supportive and understanding throughout the duration of my case. For the first time in my life I felt that I was being taken seriously and that gave me the strength and the courage to see my case through to the end. Zahra explained everything to me about what my case would involve and she was always on hand to answer any questions that I had. My case settled out of court and I was able to walk away knowing that I had found some justice for the girl I once was. With the help and support of Zahra and her team, I was able to stand up for myself and start to release some of the guilt and the shame that I never should have experienced. I would like to take this opportunity to thank Zahra and her team for all of their hard work. I can now look forward to a brighter future. A future without guilt and shame. Thank you so much for helping me to reclaim my life”.

    Sam

    I would like to offer my sincere thanks to the Bolt Burdon Kemp team, especially Rhicha who took on my challenging case. You Rhicha have always been professional, understanding, diligent and mindful at all times

    you guided me in the most sensitive of ways through legal jargon and processes and I never once did not feel fully informed.

    Your belief in my case helped me on a personal level. I have no words to express how thankful I am to you, so thank you from the bottom of my heart for getting justice for me and changing mine and my family’s lives.

    Rebecca Thorn CertRP

    May I take this opportunity to inform you, how happy I am to have Marlon Ellis…as ‘my man’ in your firm. Since your firm took my case on and even at enquiry level…I knew I’d chosen the right legal team for me..why? Because Marlon is simply brilliant at what he does..his communication skills and attitude are great. BBK have already worked wonders for me in terms of empowerment and recovery, Marlon has played a massive part in this and my story.

    Raymond Charles

    “Zahra has helped Paul from beginning to end in such a kind, caring and professional way and if I could I would sing her praises from the highest roof top!

    He was very apprehensive at the beginning but Zahra was brilliant from the very first meeting. She rang him and kept him informed all along – never let him down with dates and appointments (so many people have over the years) and kept him up to date at every stage. She gave him the options at various points along the way good and bad and was kind and caring but always in a professional manner. Paul over the months gained confidence and became very proactive in his case and this was all down to Zahra. After one or two difficult interviews for Paul she rang him and checked he was okay and always returned his phone calls and messages.

    I know Paul would never have got this far without her kindness and professionalism”.

    Alice

    “Tom was professional throughout.  His demeanor was such that I felt completely at ease and encouraged that he was working with my best interests at heart”

    Ms Taylor

    “Zahra worked incredibly hard to ensure my expectations were met and kept me well informed with telephone calls and emails throughout the process of my claim. I was always kept in the loop and was made to feel that my input was important. I was always dealt with in a professional manner throughout and was made aware of time scales. I can now say that we have settled the claim and I am exceedingly happy and relieved. Thanks”

    Vince

    I would like to thank you for taking on my case and guiding me through to settlement. As you know I have found it very difficult, so your support, kindness and professionalism has been invaluable.

    Child Abuse Client

    Our client developed a severe wound infection following surgery to his wrist. Our client underwent several wound debridements under a general anaesthetic and further surgical procedures to restore some function to his wrist. This resulted in significant scarring. Our client continued to suffer from pain and stiffness in his wrist and forearm which, in turn, affected his daily activities and his ability to work.

    Throughout the duration of this claim, the Defendant continued to deny that the treatment afforded to our client was in any way negligent or the cause of our client’s injury. Despite the full denial of liability the claim settled for £80,000.

    N T

    Medical Negligence Client

    I am so grateful for what the whole team at Bolt Burdon Kemp has done for me. I thought my future was non-existent after suffering terrible abuse at the hands of my primary school teacher. I went through hell and back again but after contacting David, he assured me that I would gain my future back again. At some points I struggled and thought is this really worth it, but the outcome I have received has been life changing and I can know focus on my future and gain some of the lost time back. I want to say a huge thank you to David McClenaghan for getting the outcome that you did and thank you from the bottom of my heart

    Claire

    I would like to offer my sincere thanks to Ahmed and all of the team involved in my case as it was their hard work and sensitive handling of my case that lead to this success.

    Medical Officer, RN

    I just wanted to say to you that you have been more help to us than you could ever know.

    When I contacted you two years ago we were both in such a dark and frightening place, we felt powerless and like victims. You believed us and tried your best to get justice for us, you gave us hope when we had none and I will always be so grateful for that.

    Medical Negligence Client

    “Words can never explain how grateful my wife and I have been, are and will be Ahmed for guiding us through a very long, stressful and at times trying case”.

    Sgt, Royal Logistics Corps

    Thank you to Stephanie Price who has made the whole process surrounding my claim easy to understand, has communicated information clearly to me, and has worked hard to attain a successful outcome. Her management of my claim has exceeded my expectations, and her work is much appreciated.

    Annabelle Vaughan

    I am very grateful to Dino for all of his hard work, clear advice, understanding and support. Bolt Burdon Kemp’s approach; from their expert advice, to Dino working on my case in evenings and weekends, has given me both confidence and reassurance throughout the case. The compensation they secured for me will enable me to start the counselling I need and to begin to get life back on an even keel for me and my family.

    Andy