Testimonials

We believe that our clients are as critical to our success as we are to theirs. Given the nature of our work we believe the BBK client-solicitor relationship is much more than a business partnership. It’s a shared journey and often a very personal experience.


Just ask our existing clients…

  • I would like to thank everyone at BBK for everything that you have done for me…..in particular Siobhan, Selina and Jonathan. While money can never erase what happened it does go some way to bringing some kind of closure and recognition from the school of what happened. Thank you all so much.

    Jon Bailes

  • Zahra surpassed every expectation I have ever had and is truly a credit to your firm. Her work ethic and dedication has been exceptional.”

    Matthew Clearwater

    “This whole experience has had an overall good effect of closure, allowing me to proceed with the rest of my life without this skeleton in the cupboard affecting my life in so many ways. Emily was particularly understanding in helping and guiding me through very painful emotional trauma for me. Always making sure I knew that I could indeed call her at any time, should I need help support and guidance. I really did think that this case would be thrown out, thus affirming that I really didn’t matter but that hasn’t been the case, and I thank all of you for that. I have nothing but praise for Bolt Burdon Kemp.”

    Tony Hughes

    “Both my mum and I want to thank you for your professionalism and dedication. Despite the difficult circumstances of going through a claim, I felt reassured and supported the whole way. Thank you for also being a pleasure to work with!”

    Mrs V

    “Siobhan, just thought I would say hi and show you something I am attaching a photo of my little family with our own little house, I’ve lost 8 1/2 stone and things are finally amazing. I couldn’t have achieved any of this without your help and I will always be grateful. Thank you so much again.”

    Mrs H

    You always dealt with everything with sensitivity and made an unpleasant period of recollection much more bearable. I always felt confident that you were doing your absolute best and pushing for the best possible outcome for me.

    Michelle Hutchinson

    I was put in touch with Zara Awaiz-Bilal and immediately understood how caring, empathetic and professional she was in her job nothing was too much trouble for her, she even contacted me when she was away in Scotland on holiday as I had a question.

    Mr D

    I was nervous at first, sharing my ordeals with a female solicitor. However, after the 1st few phone calls and emails, I felt at ease and relaxed about talking with Miss Sheriff. She was comforting, reassuring, realistic and put my mind at ease. She managed expectations, explaining thoroughly the claim in detail. I wouldn’t hesitate to use her professional services in future.

    LB

    In my two years of dealing with the Bolt Burdon Kemp team and mainly the partner, Marilene Antoni (following our car accident), I have found Marilene to be very responsive in her communications with me at all times. She has guided me with sound advice in clear terms, been very empathetic and understanding of our situation. I have always felt the advice I have received has been honest, transparent and given on a timely basis. I thank her for her professionalism in all her dealings with me.

    Janet from Australia

    As you can imagine the decision to contact yourselves and then speak to a complete stranger about what had happened was not one I relished. When Emily first called me I was very soon put at ease by her easy manner and complete professionalism… As a result of her hard work and tenacity the defendant has settled the claim at the first opportunity… I am convinced that the work Emily has done and more importantly the way in which she has dealt with me in such a positive and understanding manner has helped significantly.

    Mr A, child abuse client

    My wife and I can’t thank the BBK team enough, especially Claire, Rhicha and Charlotte who took on my case to closure, all three ladies have always been throughout my claim, professional, understanding, diligent, caring and honest at all times, a true credit to the firm, I was recommended to use BBK by a friend and I would also give BBK my full recommendation to any one reading this.

    The team kept us fully informed throughout the case with clear explanations as to case status and implications of decisions we had to make.  We truly felt that we were always given very clear information and the best advice, we were always kept fully informed.  We always had the opportunity to ask questions and responses were very quick when we did.

    Thank you again

    Ex infantry SGT Military claims client

    You have been tireless in your efforts to establish the facts… you have handled the case as “de-stressfully” as possible to myself… Once again I would like to thank you for your assistance… Without your help I would not have had any redress.

    Mr W

    Raquel Siganporia and Alex Dabek were exceptional and stood out as being able to deliver a professional service whilst being able to balance a personal approachable rapport required  when dealing with Victoria and our family.  Nothing seemed too much trouble when dealing with this complex case and they went the extra mile to deliver an exemplary service at all times.

    Steve, father to C5/C6 tetraplegic client

    Abbie Hickson has been outstanding in every way throughout my involvement with her. I found her to be always contactable and if not a very quick return call as soon as she became available, I have been treated sensitively and always kept informed at each stage of the way. Procedures have been explained in a way that was easier to understand.

    A Walters

    Abbie,

    I would like to take this opportunity to express my sincere gratitude to you for the way you handled my claim.

    Feeling believed, valued and informed is very much key to a sexual abuse survivor and you met all those needs wonderfully.

    Ms W

    We feel the service we got from Claudia was substantively excellent… we were made to feel like we had people on our side who believed in our case from start to finish.

    Claire

    Chloe kept us fully informed throughout the case with clear explanations as to case status and implications of decisions we had to make.  We strongly felt that we were always given very clear information and advice such that when we made decisions, we were fully informed.  We always had the opportunity to ask questions and Chloe responded very quickly when we did.  Chloe also very kindly kept us on track with regard to timelines.

    Eileen

    Thanks again for your efforts on my behalf Ahmed. You have changed my life and revitalised my hope for my long-term future.

    Former Sapper, Royal Engineers

    “Zahra has been extremely supportive and understanding throughout the duration of my case. For the first time in my life I felt that I was being taken seriously and that gave me the strength and the courage to see my case through to the end. Zahra explained everything to me about what my case would involve and she was always on hand to answer any questions that I had. My case settled out of court and I was able to walk away knowing that I had found some justice for the girl I once was. With the help and support of Zahra and her team, I was able to stand up for myself and start to release some of the guilt and the shame that I never should have experienced. I would like to take this opportunity to thank Zahra and her team for all of their hard work. I can now look forward to a brighter future. A future without guilt and shame. Thank you so much for helping me to reclaim my life”.

    Sam

    I would like to offer my sincere thanks to the Bolt Burdon Kemp team, especially Rhicha, who took on my challenging case. You, Rhicha, have always been professional, understanding, diligent and mindful at all times.

    you guided me in the most sensitive of ways through legal jargon and processes and I never once did not feel fully informed.

    Your belief in my case helped me on a personal level. I have no words to express how thankful I am to you, so thank you from the bottom of my heart for getting justice for me and changing mine and my family’s lives.

    THO