Testimonials

We believe that our clients are as critical to our success as we are to theirs. Given the nature of our work we believe the BBK client-solicitor relationship is much more than a business partnership. It’s a shared journey and often a very personal experience.


Just ask our existing clients…

  • “Zahra worked incredibly hard to ensure my expectations were met and kept me well informed with telephone calls and emails throughout the process of my claim. I was always kept in the loop and was made to feel that my input was important. I was always dealt with in a professional manner throughout and was made aware of time scales. I can now say that we have settled the claim and I am exceedingly happy and relieved. Thanks”

    Vince

  • I would like to thank you for taking on my case and guiding me through to settlement. As you know I have found it very difficult, so your support, kindness and professionalism has been invaluable.

    Child Abuse Client

    Our client developed a severe wound infection following surgery to his wrist. Our client underwent several wound debridements under a general anaesthetic and further surgical procedures to restore some function to his wrist. This resulted in significant scarring. Our client continued to suffer from pain and stiffness in his wrist and forearm which, in turn, affected his daily activities and his ability to work.

    Throughout the duration of this claim, the Defendant continued to deny that the treatment afforded to our client was in any way negligent or the cause of our client’s injury. Despite the full denial of liability the claim settled for £80,000.

    N T

    Medical Negligence Client

    I am so grateful for what the whole team at Bolt Burdon Kemp has done for me. I thought my future was non-existent after suffering terrible abuse at the hands of my primary school teacher. I went through hell and back again but after contacting David, he assured me that I would gain my future back again. At some points I struggled and thought is this really worth it, but the outcome I have received has been life changing and I can know focus on my future and gain some of the lost time back. I want to say a huge thank you to David McClenaghan for getting the outcome that you did and thank you from the bottom of my heart

    Claire

    I would like to offer my sincere thanks to Ahmed and all of the team involved in my case as it was their hard work and sensitive handling of my case that lead to this success.

    Medical Officer, RN

    I just wanted to say to you that you have been more help to us than you could ever know.

    When I contacted you two years ago we were both in such a dark and frightening place, we felt powerless and like victims. You believed us and tried your best to get justice for us, you gave us hope when we had none and I will always be so grateful for that.

    Medical Negligence Client

    “Words can never explain how grateful my wife and I have been, are and will be Ahmed for guiding us through a very long, stressful and at times trying case”.

    Sgt, Royal Logistics Corps

    Thank you to Stephanie Price who has made the whole process surrounding my claim easy to understand, has communicated information clearly to me, and has worked hard to attain a successful outcome. Her management of my claim has exceeded my expectations, and her work is much appreciated.

    Annabelle Vaughan

    I am very grateful to Dino for all of his hard work, clear advice, understanding and support. Bolt Burdon Kemp’s approach; from their expert advice, to Dino working on my case in evenings and weekends, has given me both confidence and reassurance throughout the case. The compensation they secured for me will enable me to start the counselling I need and to begin to get life back on an even keel for me and my family.

    Andy

    You Ahmed have always been professional, meticulous, understanding, adaptable and really gone up and above in all aspect of our case and customer care. Not once during your representation have we had to worry or question your ability, directions, guidance or choice of experts or legal representation, which alleviates some of the worry and burden that litigation brings.

    Sgt RLC Military claims client

    “Ipek and Suzanne… have been amazing, extremely empathetic and understanding…I was really amazed.”

    Dorthe Kaehne Schmidt

    HI Abbie,

    Having instructed Bolt Burdon & Kemp it was clear from the outset that they were not only a professional team, they also had genuine concern for the individual that they were working on behalf of.

    My claim was forwarded to Abbie Hickson who guided me through the whole process; listening carefully to understand the circumstances surrounding the claim, offering genuine support to me and my family and ensuring that I was fully informed of what was involved at each stage of the process.

    Abbie is an approachable individual and I personally found it really easy to have an open and honest conversation re the circumstances of events.

    Whilst the circumstances brought back painful memories, it was a pleasure to deal with Abbie and I would have no hesitation in recommending her.

    Mrs L Child Abuse Client

    I would like to take this opportunity to send my heartfelt thanks to you as from the first contact with you on the telephone, the most sensitive subjects have been made easy with your caring and understanding approach. You secured a significant compensation amount for me and it has now given me an opportunity to make massive changes to my life and my family’s life. I will be eternally grateful to you and your team and I am most humbled to have worked alongside you. A big thank you to you all!

    Mark Redgrave

    The whole team from the beginning to end have offered an exceptional level of service. Stephanie Price, was very commendable in her ability to pick up a case that was half-way through, answering all my queries in a timely and professional manner, expertly steering us to a satisfying conclusion. I couldn’t be happier with how it played out and the service and care my case was given was very high quality, so thank you to the whole team.

    Sam Crowe

    Well I must say, Stephanie Price is a star and there are no words that can describe her. She has done a wonderful job and I would use her any day and time. I would recommend her to everyone, family and friends. I cannot thank her enough; she deserves a medal. She also showed us support as well.

    Clifton Williams

    Thanks Siobhan – I’m sure you get this all the time but it’s really great to meet a lawyer so friendly and approachable!

    Anonymous

    Child Abuse Client

    In a situation like this, communication is key and they both updated me at regular intervals even when there was nothing to update. This helped reassure me that the silence of waiting for third parties to reply was normal and nothing out of the ordinary.

    Both Ruth and Hannah are very professional but at the same time, they have a very down to earth and friendly demeanour to them. I felt very comfortable talking to them and I felt I could trust them. I had the odd health problem during the case and they were very good to accommodate and reschedule meetings and appointments around my hospital admissions and sickness.

    Katherine Tsang

    In a situation like this, communication is key and they both updated me at regular intervals even when there was nothing to update. This helped reassure me that the silence of waiting for third parties to reply was normal and nothing out of the ordinary.

    Both Ruth and Hannah are very professional but at the same time, they have a very down to earth and friendly demeanour to them. I felt very comfortable talking to them and I felt I could trust them. I had the odd health problem during the case and they were very good to accommodate and reschedule meetings and appointments around my hospital admissions and sickness.

    Katherine Tsang

    Just want to say a big thank you for all the time and effort you have put into this case for me. I probably wasn’t this easiest person to work with due to being away etc and again I thank you for your patience. Its been a pleasure and I’m very happy that I was pointed in the direction of Bolt Burdon Kemp.

    Military Claims Client

    “I would like to give a massive thank you to Rhicha Kapila, Charlotte Norton who throughout my claim were absolutely fantastic! From start to finish I was fully informed and totally cared for. I would (and have) recommend Bolt Burden Kemp to anyone requiring legal help.”

    Anonymous

    Military Negligence