Estate agent's negligence

Mr Y, resident in America, owned a flat in West London which he decided to rent out. He instructed Sinton Andrews estate agents to who promised a complete management service which would include finding a suitable tenant, obtaining the necessary references and ensuring that the rent was paid in full. In fact, Sinton Andrews failed to obtain proper references (or check the false references provided by the tenant) and the tenant failed to pay the rent. Mr Y incurred significant costs in trying to evict the tenant. We were successful in recovering from the negligent estate agent the unpaid rent and the costs Mr Y incurred in evicting the tenant.